Customer Service Office
Resume:
Morena Gonzales
*********@*****.***
SUMMARY OF QUALIFICATIONS
. Adept at working independently as well as in supervisory and team
environments.
. Experienced in additional administrative areas such as human resources
and facilities.
. Bilingual (English/Spanish both written and spoken).
. Able to prioritize, plan, and accurately execute multiple projects
with strict deadlines.
. Meticulous in the ability to establish and maintain cooperative,
professional relationships.
. Extensive administrative experience within biotech/medical-device and
real estate industries.
Palo Alto Staffing, CA September
2009 - Present
Contract-Office Assistant
As a contract office assistant, I have gained valuable experience in
variety of professional settings. My duties include: maintaining an
efficient and organized office; answering phones; greeting and
appropriately routing visitors and callers; providing administrative
support; with special projects, data entry; providing calendar management
for corporate meetings; coordinating with facilities for the maintenance of
all office equipment; distributing incoming mail and processing overnight
deliveries.
Minerva Surgical, Inc. Cupertino, CA August 2009 -
August 2010
Office Administrator
As office administrator, I maintained an efficient and organized office in
an energetic and challenging start-up environment. My duties included:
providing administrative support to HR, Accounting and R&D departments;
greeting and appropriately routing visitors and callers; responsible for
coordinating executive domestic and international travel arrangements;
planned and executed corporate events and meetings; provided calendar
management for corporate meetings; coordinated timely, efficient, and cost-
effective repairs and maintenance of all office equipment including fax,
telephone, voice mail systems, copiers, and computer network; purchased
office furniture, lab equipment, and office / facility supplies;
security/key-card system maintenance; distributed incoming mail, and
processing overnight deliveries; assisted with maintaining a safe and clean
facility.
Meru Networks, Inc. Sunnyvale, CA August 2006 - June
2009
Office Coordinator
Duties included: coordinating trade shows; assisting the marketing
department; supported marketing events, campaigns and employee activities;
reconciled company credit cards and receipts; calendar management:
scheduled interviews, internal meetings, and outside vendors; handled
travel management for co-workers and guests; generated purchase orders for
marketing; answered phones, routed calls and took messages as needed;
coordinated maintenance of all office equipment including fax, telephone
and voice mail systems, copiers, and computer network; distributed incoming
mail and processed overnight deliveries; maintained office and kitchen
supplies.
Bombay Company San Jose, CA September 2003 - July
2005
Assistant Sales Manager
Duties included: consistently meeting and exceeding sales quotas and goals;
maintaining and arranging store displays for seasonal and promotional
changes; providing superior customer service by establishing trust with
clientele; oversight of cash registers and managed bank deposits;
established and maintained organized, clean, and well-stocked store.
Abalone Development Realty Sunnyvale, CA October 2004 -
May 2005
Escrow Coordinator
Coordinated escrow transactions; prepared presentation and proposal
packets; managed contract deadlines; prepared contract amendments, escrow
instructions and closing documentation; responsible for listing new
properties, writing, designing, printing, adding description and
photographs to the MLS system. (Using Photoshop & PowerPoint to change
resolution and resizing the photos to fit); managed the marketing campaigns
(listing presentation, flyers and mail outs); hosted open houses;
distributed incoming mail, and processed overnight deliveries and messenger
pick-ups.
RELEVANT COMPUTER SKILLS
Microsoft Office 2007: Word, Outlook, Excel, PowerPoint
Mac OS: Word, Outlook, Excel, and PowerPoint
Other Software: QuickBooks Pro, Peachtree, Adobe, Photoshop
EDUCATION
Business Administration, West Valley College, Campbell, CA
Graphic Design, Silicon Valley College, San Jose, CA
References available upon request.
Contact this candidate