Customer Service High School

Location:

Posted:

March 02, 2011

Courtney N. Dale

Gardena, Ca 90247

Objective

Seeking a customer service position where my customer relations experience can be

Fully utilized to improve customer satisfaction and enhance the company brand name.

Experience

California Hospital, Los Angeles, Ca

03/2010-Currently Employed

Food Service Worker

Perform various duties related to food preparation, peeling, chopping, and shredding

Also clean and sanitize varies work stations also sweep, mop, assist with loading dishwasher,

remove and dispose of all garbage, Interact with staff and guest in a professional

manner, also cashier and serve food in cafeteria.

Westin Bonaventure Hotel, Los Angeles, Ca

04/2006-07/2010

Room Service Order Taker/Cashier

Processed and arranged guest food orders, operated micros cash register. Completed

all cash, credit and room charges, voids and adjustments .Practiced effective listening

skills, also practice up selling techniques. Efficiently and professionally handled multiple

incoming calls. Handled guest inquiries, light data entry, also balanced and maintained

cashier bank.

Lowes Home Improvement Warehouse Torrance,Ca

08/2002-06/2005

Front-End Supervisor

Supervised 1-15 cashiers open and close all cash registers, also maintained and balanced

cash registers . Scheduled breaks and lunches, assisted in controlling shrinkage, theft.

And other responsibilities including training new cashier, practiced listening skills.

Resolved customer service issues, returns, exchange, credit card accounts.

Accurately handled large amounts of cash, practiced key cutting skills, mixed paint

Education

Moneta High School, Gardena,Ca

06/1995

References Available Upon Request