Administrative Assistant Sales

SUSAN WILLIAMS

**** ********** **. • Raleigh, North Carolina 27604

********.********@*****.*** • 919-***-****

SUMMARY OF QUALIFICATIONS

Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning,

and support of daily operational and administrative functions.

• Demonstrated capacity to provide comprehensive support for executive-level staff including

scheduling meetings, coordinating travel, and effectively managing all essential tasks.

• Proven track record of accurately completing research, reporting, information management,

marketing, and business-development efforts within budget requirements.

• Adept at developing and maintaining detailed administrative and procedural processes that

reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

• Highly focused and results-oriented in supporting complex, deadline-driven operations; able

to identify goals and priorities and resolve issues in initial stages.

• Proficient in Microsoft Office System, Microsoft Windows operating system

®

PROFESSIONAL EXPERIENCE

CISCO – RESEARCH TRIANGLE PARK, NC APRIL 2009 – PRESENT (CONTRACT POSITION)

Administrative Assistant III

CAMPBELL ALLIANCE – RALEIGH, NC October 2007-October 2009

Executive Assistant – Laid Off

Provided high-level administrative support to all the Practice Leaders with over 10 nationwide

locations

• Coordinated domestic and international travel arrangements for eight senior-level executive

on a weekly basis using in-house travel agency, but by using time management skills and planning

ahead saving the company an average of $100 - $200 per round trip ticket.

• Coordinated thoughtful, cost-effective travel arrangements for the PAL and PMT,

and other practice team members as necessary, in accordance with company travel

policy.

• Routinely prepared, and approved expense reports for eight senior-level

executives. Exercised initiative and good judgment when processing/approving expense

report by consistently applying company policy appropriately and flagging/declining out-

of-policy submissions requiring further review by Finance.

• Scheduled 15-20 monthly client and internal meetings for both on-site and off-site

locations, ensuring housing, catering and materials.

• Planned, coordinated, facilitated and scheduled weekly and quarterly Leadership

meetings.

DUKE CLINICAL RESEARCH INSTITUTE – DURHAM, NC April 2007 – October 2007

Executive Assistant – Temporary Position

Served as Executive Assistant for Vice President of Human Resources and staff

• Utilized Microsoft Office Suites (including PowerPoint, Word, Excel and Visio) to prepare

complex but routine correspondence, memorandums, create presentations, meeting agendas and

notes for executive meetings.

• Demonstrated the ability to manage/coordinate multiple projects and successfully

prioritize multiple tasks with good judgment, initiative and follow-through.

• Demonstrated the ability and temperament to work with sensitive information.

UNIVERSAL MEETING MANAGEMENT – RALEIGH, NC 2005-2007

Project Coordinator

Development and executed components related to the planning and implementation of efficient,

cost effective, and well-planned client meeting and events

• Ability to coordinate and maintain multiple tasks simultaneously as well as deliver responses

and results within established timeframes required.

• Developed and managed multiple programs and prioritized work assignments

through time and events schedules for effective program management.

• Responsible for troubleshooting situations immediately, effectively and at the

source. Served as a resource to service provider to ensure successful program

outcomes.

MILLENNIUM HOTEL – DURHAM, NC 2004-2005

Sales Manager

Represented the hotel in the development of market segment(s) and new customer relationships

while maintaining existing relationships with assigned accounts

• Represent the Managing Director both internally and externally with a high-level of

professionalism and in a manner that reflects positively on the organization

• Managed accounts payable, receivable, and payroll. Oversaw administrative budget.

• Ability to interact with other in Top Management during his absence and use initiative and

judgment to see that situations requiring action are handled to minimized the effects of his absence.

& VISITORS BUREAU – RICHMOND, VA 2003-2004

RICHMOND METROPOLITAN CONVENTION

Executive Administrative Assistant

Contributed to the success of booking group meetings for Richmond.

• Assisted with the implementation and coordination of special events (visitor accommodations,

schedules, etc)

• Provided the Vice President of Sales and National Sales Manager team with sales

support.

• Assisted by playing an active role in the hotel meetings sales process that results

in promoting, soliciting and booking meetings to Richmond’s conference and convention

hotel members.

• Managed public contacts with courtesy, maturity, and diplomacy as required.

EDUCATION:

Rockhurst University-Continuing Education Center-How to Write Better & Faster

•

Wake Tech Community College-Excel Spreadsheet Class

•

Michigan State University –East Lansing, MI; Bachelors Degree in Business

•

Management

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