Project Manager Six Sigma

Gina French

**** ***** *****, **********, ** **231 513-***-****

*******@*****.**.***

Project Manager

Contingent Workforce / Multi-Site & Global Operations / Process

Reengineering / Six Sigma

P&L / Subcontractor & Supply Chain Management / Team Leadership / Customer

Relations / On-Off Shoring / Data Base Creation/Selection / SDLC / User

Acceptance Testing / Quality / Governance

Structured global operations and increased project efficiencies for Fortune

500 client companies IBM, GE, Motorola, Continental Tire AG and Allstate

Insurance. Developed strong administrative processes that reduced risks cut

costs, protected contracts and delivered high profits in competive business

environments. Developed action plans and set operational direction.

. Eliminated processing roadblocks paving way to secure $2.5M payment from

GE to Manpower.

. Introduced ENTEX global project management support that protected $40M

revenue stream.

. Negotiated contact resolution with Manpower client that gained $70M in

new business.

. Virtually eliminated potential Manpower client contract fine of $289K.

Key Skills: Exceptional people skills. Strong verbal communicator. High

achiever. Broad administrative & human resource skills. Highly organized.

Ability to win cooperation at all levels and get things done quickly. Hands-

on achiever with strengths in organization, preparation, strategy, project

management, and forecasting.

Career History

Principal, French Consulting Services 2007 - Current. Provide operational,

supply chain, contingent workforce, and vendor management optimization.

Reengineer processes. Utilize Six Sigma, lean and project management

methodologies. Completed feasibility analysis on government contracts for

a small industrial company. Provided vendor management & contingent

workforce optimization program for large internet company, leading to a

change over in software application for tracking purposes & rollout and

implementation on a global basis.

Corporate Lead Resource Manager, Manpower Inc., 1999 to 2007. Responsible

for P&L level management of global domestic business, budgets, relocation,

quality, payroll, benefits, policies, procedures, regulatory compliance,

taxes and work status for professional staffing company. Utilized Six Sigma

processes to manage fifteen professionals who were remotely located,

consisting of nine managers, two administrators and four data coordinators.

Successfully secured and positioned 3,900+ employees weekly. Ensured

contract compliance, service delivery, and customer satisfaction. Developed

action plans and set strategic direction. Managed $10.5M budget and $400+

million dollars of business.

. Lead Project Manager for project valued at $100 Million. Project

consisted of 200 locations globally; led a team of 20 project managers

across the globe. Came in under budget, & on-time delivery.

. Project Manager for project valued at $75 Million. Project was to

sunset legacy system over to new order management requisition tool.

Punch out thru e-procure tool. This project was for a major cell phone

manufacture. Consisted of 55 locations across North America.

. Lead Project Manager for project valued at $60 Million. This project

was across all of North America and Canada. Led a team of regional

project managers for 100 locations. Rollout of new equipment,

installed server farm, setup hub offices for GE client.

. Eliminated processing roadblocks paving way to secure $2.5M payment

from GE to Manpower. Invoice payments reduced to a trickle because of

internal GE communication problems. Evaluated contracts, projects and

invoices and developed corrective measures. Gained strategic top-to-

bottom agreement with GE financial department to implement new

procedures. Ensured problems were resolved and secured large payment.

Gina French

9631 Beech Drive, Cincinnati, OH 45231 513-***-****

*******@*****.**.***

. Negotiated contact resolution with Manpower client that gained $70M in

new business for Call Center/Help Desk. Contract termination loomed.

Evaluated contracts, functionality and process touch points.

Restructured all procedures and systems. Eliminated duplicated efforts

and cross-trained employees. Saved client $4M in productivity and

ensured windfall in new business.

. Eliminated 96% of potential Manpower client contract fine of $289K.

External auditor for major client exposed potential contract fines.

Scoured every audit issue. In two weeks, gathered and disseminated

information that eliminated majority of potential fines. Recognized

for exemplary proficiency in original documentation processing.

Project Manager, PMO and DecisionOne, both at ENTEX Information Services,

1993 to 1999. Managed national and international technology and service

projects for banking and insurance companies. Managed IMAC, desktop

rollout, server install, DSL change over and ERP system. Responsible for

change control, risk analysis, compliance, auditing, timelines, and

budgeting. Negotiated contracts. Hired contingent workforce and led six

employees.

. Introduced ENTEX global project management support that protected $40M

revenue stream. PMO division had no infrastructure to support

international projects. Developed client staffing needs assessment

plans for crucial worldwide projects. Established subcontractor

sourcing and procurement in five countries. Negotiated advantageous

compensation terms. Developed computer based tracking system for tax,

payroll and mandated benefit requirements. Ensured two major accounts

valued at $40M were retained.

Education, Certifications, Training, and Awards

BS, Business Administration, Almeda University.

MBA, in process completion June 2011

Masters Certification, Project Management, George Washington University.

Green Belt Certification, Six Sigma, GE University.

HR Conflict Resolution Training, Manpower Inc.

Diversity Round Table, Member of largest staffing company's round table.

Manpower Powerful Performer Award, Nominations for this prestigious award

are submitted by client's executives to Manpower. Nominated by client due

to 45% decrease in service delivery related issues in my first 90 days as

manager of the account.

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