Quality Control Technician

Location:

Posted:

March 02, 2011

Steven Steinhardt

************@*******.***

Objective: To obtain a long term position where I can assist in

streamlining business operations in computer hardware/software support.

EDUCATION

Rogue Community College PC Microprocessor Support Program Graduate (2009-

10)

. Courses included: operating systems, algebra, mechtronics,

networks, digital fundamentals, PC electronics, PC hardware

repair, network operating, and related coursework

. Certification: A+ (2010)

Phoenix Institute of Technology - Automotive Mechanic Program Graduate (

1988)

WORK EXPERIENCE

Computer Support Technician, Erickson Air Crane (2010): As an IT support

intern, supported over 400 end users in their use of PC hardware ranging

from thin clients to CAD systems, application software, computer networks,

peripherals, etc. Monitored and managed help desk requests including

configuring and installing new software and hardware. Also preformed

troubleshooting and diagnostic work with PC workstations,

software/hardware, as well as other diverse support functions.

Lead Electronics Technician (6 years), MTS and Tyco Electronics, White

City, Oregon. Responsibilities included the following: supervising

technicians and overseeing a chemical etching line; scheduling jobs; use of

a wide variety of electronic tools and meters in order to produce inner

layers for computers and other electronic products; testing circuit boards

for quality control, and related functions.

Military: Served in the United States Navy (1990-1992) as a boiler

technician.

EXPERIENCE - SKILLS - ABILITIES

. Quality control . Working as a team member

. Strong work ethic . Inventory management

. Work flow organization . Creative problem solving

. Computer hardware/software . Reading technical

troubleshooting drawings/specifications