Manager Human Resources

GERRY S. FALCHICK

*** **** **** **, *** *C 917-***-****

New York, New York 10024 *********@*****.***

SUMMARY OF QUALIFICATIONS

A dynamic HR Leader who has experience with the full HR Spectrum and a

proven track record as a business partner with the vision, creativity and

drive to build and retain a high performing workforce. Demonstrated ability

to foster collaboration and translate HR strategies into business

objectives through planning, coaching, and relationship building. Expertise

in Talent Acquisition, Employee Relations, Training & Development,

Workforce Planning, Performance Management and Change Management. and

Compensation.

Coaching/Training Workforce

Analytics/Metrics

Strategic Recruitment Initiatives Relationship

Building

Performance/Change Management Issue Resolution

PROFESSIONAL EXPERIENCE

HR CONSULTANT

2010

New York, New York

Change agent for career transition, talent acquisition and performance

management. Assists companies in the identification and development of top

talent, succession planning and strategic workforce initiatives.

NEWYORK-PRESBYTERIAN HOSPITAL

New York, New York 2005-2009

Employment Manager

Managed talent acquisition and full cycle hiring functions in a matrix

environment for Cornell and Westchester divisions, supervising 15 full time

employees at multiple sites with 9000 employees, and annual hires in excess

of 1300.

. Created and implemented client-centered planning to address turnover,

departmental reorganization and new lines of business. Reduced turnover

by 4% while multiple units were outsourced and restructured.

. Analyzed and modified pre-placement and on boarding processes including

review, evaluation and implementation of front end assessment tools

resulting in improved new hire satisfaction surveys: 4.5 in 2007, 4.6 in

2008 from a 5.0 scale

. Led cost effective recruitment and sourcing strategies which reduced time

to fill to an average of 30 days for nursing and allied positions through

a multi-pronged approach to acquiring top talent.

. Established performance metrics, analyzed and implemented action that

maximized the ROI for all recruitment efforts. Initiated referral, loan

forgiveness and scholarship and bonus programs, reducing vacancy rate to

4.64% in nursing and 4.82% for allied health in 2008

. Developed and implemented Employment Services organizational structure,

work plans and budget to maximize productivity and efficiency. Converted

Applicant Tracking System to PeopleSoft E-Recruit 8.9

. Designed and delivered training including teambuilding, competency

profiles, behavioral interviewing best practices, recruiting for the

multi-generational workforce, resume writing and new manager orientation

. Conducted RFP process for Background Screening Vendor and Skill Surveys

. Directed all hiring operations and created an Employment Policy &

Procedure Resource Manual to ensure compliance with regulatory and

hospital requirements. Scored a 98% compliance rating from internal audit

and participated in successful Joint Commission Accredited Hospital

Organization (JCAHO) surveys in 2005 and 2008.

HOLLYWOOD MEDICAL CENTER

Hollywood, Florida 1997-2004

Director Human Resources

Directed all human resource functions for a 150 bed hospital.

. Established and evaluated Human Resource policies to support operations,

participated in successful JCAHO surveys in 1997, 2000, and 2003 ensuring

continuation of regulatory compliance.

GERRY S. FALCHICK Page 2

Hollywood Medical Center

Director Human Resources (continued)

. Facilitated and analyzed annual employee opinion surveys increasing

participation rate to 83%

. Created and maintained employee recognition and retention programs

resulting in a 5% reduction in employee turnover by 2003.

. Established, monitored, and analyzed performance management process,

developed criteria based job descriptions, creating new evaluation tool

which increased employee satisfaction by 5%.

. Directed grievance procedure, progressive discipline and termination

processes.

. Developed a comprehensive 3 year recruitment strategy and hiring process

through utilization of an applicant tracking system, gap analysis,

succession planning and the creation of an organizational screening tool,

resulting in increased candidate response and a 10% reduction in

vacancies.

. Developed and managed a formal intern program, increasing participation

from 5 to 50 with a 90% employee conversion rate.

. Created and facilitated presentations and workshops including

teambuilding, customer focused care, best practices in interviewing.

. Designed and provided oversight for general hospital orientation that

increased productivity and understanding of organizational mission and

culture.

. Managed hr budget, compensation structure and incentive program in

conjunction with organization's fiscal posture.

. Provided strategic counsel and collaborated with senior executives

through a change management shift to a customer driven environment and

reengineered the closure and outsourcing of departments providing

internal outplacement counsel.

. Managed exit survey process including extrapolation, analysis and

improvement plans. Increased survey participation by 36%.

Consultant

TSG HEALTH CARE RESOURCES-Operational Start-up

1993-1996

COLUMBIA/HCA HOSPITAL SYSTEM

ADJUNCT CONSULTANT OF MERIDIAN HEALTH SYSTEM

NORTH BROWARD HOSPITAL DISTRICT

Ft. Lauderdale, Florida 1988-1995

Human Resource Manager, Central Staffing Services

Developed and managed the corporate per diem staffing, hiring and

recruiting functions for 4 multiple site hospitals.

. Vendor Management-Evaluated third party search firms, negotiated

contracts, established performance criteria and conducted RFP process for

agency utilization resulting in a cost savings in excess of 1 million

dollars.

. Division Start-up-Developed, centralized, implemented and expanded

district-wide nursing and clerical pools for four medical centers

resulting in 150% increase in hires and a cost savings of $4,000,000

through the reduction of agency utilization

. Directed compliance with JCAHO accreditation standards through two

successful surveys

. Facilitated focus groups, information exchanges and team building

workshops to assess ongoing needs of both hiring managers and per diem

nurses

. Managed recruitment operations for nursing and clerical pools

. Designed, managed and maintained competitive pay structure and incentive

programs

EDUCATION

COLUMBIA UNIVERSITY

18 Credits towards Master's Degree

HUNTER COLLEGE

Bachelor of Arts, English

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