Human Resources Manager

Nousheen A. Duckworth, PHR

**** ****** ***** *****

Holly Springs, NC 27540

919-***-****

***********@**.**.***

Objective:

Seeking a position where there are opportunities to use my skills of HR,

management, communication and problem solving

Education:

North Carolina State University

B.S. in Business Management, concentration in Human Resource

PHR Certified

Computer Skills:

Experience in Windows 95-XP, MS Office, MS Outlook, QuickBooks, MS

Publisher, Word Perfect, PeopleAdmin and PeopleSoft.

Human Resource Study: Staffing, Compensation, Performance Appraisal & Labor

Relation

Other Training: Management of Diversity & Excellence in Customer Service

Experience:

TigerSwan, Inc. Apex,

NC 1/2009-10/2009 Human Resources Manager

. Design, implementation and administration of Company policies, and

procedures

. Manage hiring, training, coaching, counseling, and terminating

department staff.

. Manage and administer employee benefits including open-enrollment

. Creations of job descriptions and salary analysis

. Manage employee communications; written correspondence and oral

presentations

. Implementation and development of exit interview.

. Create programs for employee and management training.

. Provide guidance to management regarding termination of employment

and reduction-in-force

. Maintain company compliance with all applicable labor laws, legal

requirements and regulations such as VETS-100, EEO, FMLA, ADA, and

COBRA.

. Design, implement and maintain Affirmative Action Policy

. Handle all unemployment claims and hearings.

. Manage all aspect of the on boarding process for new hires and

conduct orientation.

. Manage and maintain EEOC complaints, compliance, and annual survey

. Administer employee benefit plans including 401k.

. Interpretation and implementation of Company policy.

. Counsel Manager with disciplinary action and provides guidance to

management on employee relations matters

. Creation and management of company internship program.

. Create and administer ethics and time keeping training.

. Analyzes wage and salary reports and data to determine competitive

compensation for company

. Design and administer Affirmative Action Plan

Easter Seals of North Carolina Raleigh, NC

2006 - 2008

Human Resources Generalist

. Ensure the company compliance with all applicable labor laws, legal

requirements and regulations

. Deliver comprehensive and efficient service for HR related issues and

maintain handbook, and also provide current employees with

information about policies, job duties, working conditions, and wages

. Implement/design/deliver relevant programs, policies, and procedures

company wide

. Mange/participate and interact with third party vendor for Workers'

Compensation, and unemployment including claims and unemployment

hearings

. Interpret and answers questions regarding workers compensation and

unemployment policies

. Interpret policies and procedures for associates and managers

. Maintain EEOC compliance and annual survey

. Maintain company wide OSHA compliance and OSHA form 300, 300A and 301

. Appeal unemployment claims and attend unemployment hearings

. Facilitate focus group meetings to understand employee and managers

concerns

. Coach Manager and team leads with employee relation issues

. Help managers to resolve disputes, terminating employees,

administering disciplinary procedures and coaching

. Participate in and/or lead projects to achieve Human Resource

strategic and tactical goals

. Develop, implement and maintain human resources policies and

procedures

. Develop and implement Exit interview questionnaire

. Manage and communicate with recruiters; interview applicants;

coordinate interviews with the hiring managers; initiate background

checks

. Advertise positions internally and externally thought different

sources and mediums

. Process New Hire paperwork and facilitate new hire orientation

. Manager's training through the use of webinar

. Create and maintain job descriptions, and also maintain job board for

the company

North Carolina State University Raleigh, NC

2005 -2006

Personnel Assistant HR Department

. Online HR recruitment including posting vacancies on Careerbuilder.com

& HigherEdJobs.com

. Assist in answering questions regarding hiring policy and procedure

. Assist applicants in applying for positions at NCSU

. Communicate information regarding the university's employment process

and HR programs and policies

. Answer questions regarding I-9 compliance and procedures and check I-9

for compliance and accuracy

. Use PeopleSoft for retrieving employee data

. Assist applicants with automated applicant-tracking system

. Update job vacancies daily; maintain job vacancy and job closing log

. Assist in other duties such as new hire packets, and other special

projects

Charlie's Automotive Apex, NC

2000 -2003

Human Resources Generalist

. Maintained employment compliance with federal and state regulations

. Assisted in hiring, placing want ads and new hire orientation

. Managed and processed payroll with associated payroll taxes & all

associated duties

. Researched companies for cost effective and competitive health care;

set up health care benefits for employees

. Administered compensation program

. Researched and set up workers' compensation program

. Benefits administration which included claims resolution, invoicing

for payment, and communicating benefit information

. Data entry and payroll processing for employees

. Initial set up of company books using QuickBooks software

. Responsible for Account Payables and Account Receivables

. Developed vendor and customer relationships to resolve orders or

outstanding invoices

. Developed a standard method for administrative procedures

. Worked with CEO to define company policies and strategies

Activities:

Raleigh Wake SHRM and National SHRM.

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