Sales Manager

Wally Hayes

* ***** *****, ****** ******, CA ****7

Mobile: 714-***-**** ? Email: *****.*****@*****.***

Offering Over 23 Years of Driving Revenue within the Mortgage Industry

Enhancing Business Growth through Sales Vitality

A goal-oriented, self-motivated Sales Management Professional within the

Mortgage Industry consistent in enhancing profitability through exceptional

business communication and client relations skills. Adept at developing and

implementing business solutions and strategies align towards organizational

objectives. An executive eager to employ professional strengths in hiring

and recruiting product knowledge and building high impact sales force that

contribute to overall sales vitality.

Core Strengths

. Solid Mortgage Industry Experience

. Communication and Negotiation Skills

. Account and Revenue Generation

. Leadership, Management and Organization

. Sales Management and Growth

. Product Knowledge Hiring and Recruitment

. Strategy Development and Implementation

. Analysis, Critical Thinking, Problem-solving

Professional Experience

KCS Financial, Newport Beach, CA

Vice President for Operations. August 2008 to Present

. Direct all operations of a sales force with 12 Loan Officers and 1

Production Manager. Entrusted with Profit & Loss management and for

meeting and motivation for the achievement of monthly sales quota for

FHA/Conventional loan products.

. Handle hiring and recruitment of sales personnel. Successfully modify

sales training programs.

. Functioned as Call Center Manager for two years.

American Financial Home Loans, Irvine, CA

President/Co-proprietor. July 2006 to July 2008

. Oversaw sales operations and employees including recruitment, hiring

and training of all Loan Officers and Processors. Held weekly meetings

outlining market trends, goals and direction of company.

. Successfully developed investor relationships and funded

FHA/Conventional loans.

. Functioned as Call Center Manager for two years.

Encore Credit Corp, Irvine, CA

Regional Sales Manager. August 2005 to June 2006

. Managed and led a team of 10 Account Executives. Successfully

generated $60-75 Million in monthly sales and developed junior AE's

into senior AE's thru weekly training classes and visiting area

brokers.

Home 123, Irvine, CA

Vice President for Sales. Regional Manager. January 1998 to July 2005

. Excellently increased sales force from 70 to 90 Loan Officers- managed

and led a team of 8 Production Managers, 10 processors and supported

90 Loan Officers.

. Implemented training procedures for promoting Loan Officers to

Production Managers. Increased monthly volume from 25 to 40 million

and monthly funding from 2.5 to 3.5 per Loan Officer.

. Other position held: Production Manager for sales force of 10 to 12

sales representatives. Promoted to VP of Sales as company's

recognition for consistently achieving high numbers. Also served as

Call Center Manager for 8 years.

Other professional experience: United Lending Group, Irvine, CA

Senior Loan Officer. 1994 to 1997; Loan Officer. 1987

to 1994

Professional Licensure

Licensure: Licensed Real Estate Agent License # 00955798 Santa Ana,

CA

NMLS ID: 352872

Mortgage Industry

Sales Management Professional

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