Sales Engineer

NIKUNJ GUPTA

P.O.Box *****, Abu Dhabi, UAE

+971-*********, ************@*****.***

Core Strengths

< A result-driven Telecom professional with rich experience in Sales,

Marketing, Business Development and Client Relationship.

< Rich experience in Drive Testing, Radio Frequency Planning, Network

Maintenance and Optimization.

< Proven management track record through constant cultivation of

relationship with Original Equipment Manufacturers (OEMs) and Mobile

Operators.

< Experience in spearheading business growth strategies resulting in

increased market penetration and increased profitability.

< Developed new accounts through strategic positioning and networking

initiatives, leading to sales quota achievement year-after-year.

Education

Bradford University School of Management, UK Full Time MBA

2008-2009

(Electives: International Business, Marketing, Sales, Strategic Planning)

Merit (7.5)

Uttar Pradesh Technical University, India Bachelor of Technology

2000-2004

(Computer Science Engineering)

65%

Professional Experience

MITTCO, UAE & BICL, Sudan

2009-Present

(Telecommunication Company of Suhail Bahwan Group, Oman)

Sales Engineer

(Nov. 2009-Present)

Job description

. Pre Sales/Business Development: Identifying and qualifying business

opportunities for BICL in conjunction with MITTCO, UAE. Conducting formal

registration with vendors, submitting product samples and conducting

field trials.

. Sales activity: Obtaining tenders and preparing Techno-commercial offers.

Doing negotiations with customers and obtaining purchase orders.

. After-Sales: Regular follow-ups with the clients like CanarTel, Zain,

SudaService and MTN.

Achievements

. Developed new business and increased revenue with Canartel and

SudaService, Sudan.

. Registered BICL with Telecom operators and Oil companies.

. Started the initial discussion with Ericsson to work as Sub-contractor

for MTN turn-key project for Sudan.

. Generated business with National Electricity Corporation for more than

4.75 million AED in first 6 months.

NetPlan LLC, Ukraine (Network Planning Company, Telecommunications)

2007-2008

Client Relationship Manager

(Mar 2008-Sep. 2008)

Job description

. Understand the technical requirements and Key Performance Indicators

(KPIs) of Nokia Siemens Network (NSN) & communicate this to the team.

. Understand the Roll Out plan of Astelit (TurkCell, Turkey) with NSN team

to manage change control for processes, services, and metrics.

. Make portfolio of external vendors for the company.

Achievements

. Increased client capacity by over 50% after implementing procedures that

prevented duplication.

. Developed transparent relationship with NSN which resulted in successful

negotiation of future projects in Eastern Europe for network deployment.

. Integrated and collaborated Customer Relationship Management (CRM)

practices with other cross-functional teams and finished 3rd Phase of

roll-out 3 months ahead of schedule saving 100K .

. Devised new protocol for Feedback Management (FM) and Relationship

Management (RM) which benefited network planning team to directly work

with NSN and other upcoming projects.

Team Leader & Radio Frequency (RF) Engineer

(Aug. 2007-Feb. 2008)

Job description

. Provide leadership to a group of RF Engineers for the purpose of

achieving targets on time and budget for Cell Sites.

. Develop work process flows and timelines for each team to achieve better

results.

. Project Organization: identifying, tracking and resolving project issues.

. Drive testing, network planning and optimization analysis for 4 regions

in Ukraine.

Achievements

. Achieved target results before time and got bonus for the first time for

the team with effective and efficient results and benefited company by

around $ 1.3 million.

. Motivated team members and built a strong teamwork between them which

finally resulted in 13% increase in output.

. Completed the network planning of around 700+ sites in one year as per

the requirement of the client with 98.37% accuracy.

. Increased team size from 43 engineers to 47 engineers and added one more

region 'Lvov' for future.

. Improved network congestion to .86% call drop from 2.3% which resulted in

increase of subscriber base to .34 million over the period of next 1

year.

KIMT, India (Education & IT Support)

2004-2007

Marketing and Business Analyst

(Sep. 2005-July 2007)

Technical Engineer

(June 2004-Aug. 2005)

Skills

. Languages: English (Fluent), Russian (Good), Hindi (Native), Arabic

(Beginner), Spanish (Beginner).

. IT: Oracle Database, SAP & MS Office; Telecom Programs: TEMS, MapInfo.

. ERP Systems (SAP) training program at Jindal Steel and Power Ltd, India.

Interests

. Globe trekking, Coaching and Mentoring, Photography, Social and Business

Networking.

Awards

. Selected by University of Perugia, Italy for 1St Summer School Piero

Lunghi - Conference on perspectives of Business Performance Management in

New York, USA from 4-11 July, 2009.

. Received Robert Alexander Travel Award from University of Bradford, UK in

June 2009.

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