Project Manager Human Resources

Connie George

Palm Harbor, FL ***** 727-***-****

*******.****@*******.***

SUMMARY OF FUNCTIONAL EXPERTISE

ERISA/Regulatory Compliance

International Experience

IRS/DOL audits

Executive Reporting

Self-Insured Experience

Wellness Programs

Conversion/Implementations

Benefit Plan Design

Benefit Gap/Cost Analysis

Employee Communications

Licensed Health Life and annuities agent

Numerous HRIS systems

Microsoft Office

CORPORATE POSITIONS

TZ Insurance

Licensed Insurance Agent, Tampa, FL

November 2010 to March 2011

Appointed life insurance agent with MetLife, responsible for educating and

selling Life Insurance products to prospects.

Professional Staffing A.B.T.S. d/b/a Able Body Labor

February 2006-November 2008

Benefits Manager, Clearwater, Florida

Managed all benefit renewals/administration. Designed and implemented a

Wellness program to begin employee awareness of health care behavior.

Conducted open enrollment meetings. Input benefit deduction data into

payroll system and developed reports to insure correct deductions were in

place. Wrote script, developed materials and recorded a PowerPoint CD to

educate new enrollees on benefit offerings. Streamlined enrollment process

by downloading personal information from payroll system to enrollment

forms, then transmitting data electronically to vendors. Implemented HIPAA

and FMLA policies. Developed RFP for vendor/broker capabilities and

analyzed responses, reducing applicants to final three. Established

committee to review/interview vendor abilities and select a new broker.

Conducted FLSA audit.

Sykes Enterprises, Inc., Tampa, Florida

June 2002 - December 2005 Contractor - Special Projects (from home)

May 2005 -December 2005

Sykes Enterprises, Inc., Tampa, Florida

Director of Benefits- Human Resources June

2002 -May 2005

Completed health/welfare self insured plan renewals and redesign for 5,000

to 3,000 employees with 15 plans in multiple states. Examined employee

utilization reports and negotiated discounts to drive employee behavior.

Reduced healthcare costs 2 million in one year by carving out high turnover

class of employees and implementing a mini-medical plan. Implemented a step

program for employee contributions based on length of service. Input all

changes, employee contributions, plan design, and SPDS via Lawson website

for Open Enrollment. Conducted 401(k) investment analysis identifying the

need for mutual fund changes. Introduced programs to protect fiduciary

liability. Managed employee leave programs. Prepared monthly executive

reports. Identified and corrected areas of compliance concern in various

programs. Project Manager for HIPAA compliance project, developing policy,

privacy notice and successfully rolling out and training the U.S.

population. Authored quarterly employee newsletter articles.

Jabil Circuit, Inc., St. Petersburg, Florida

December 2000-May 2002

Corporate Benefits Manager - Finance

Liaison among 7 field HR departments and corporate initiatives for 3,000

employees. Accomplishments included: health/welfare fully-insured plan

renewals and redesign (17 plans), brought field HR into compliance in areas

of COBRA, HIPAA, QMSCO, hardship withdrawals, SPD's, qualifying events and

numerous other basic benefit areas. Produced "Best Practices" field HR

manual. Completed due diligence, plan cost/gap analysis and enrollment of

all employee benefits for Texas acquisition. Developed vacation accrual

transition plan. Performed employee meetings to educate and enroll 400+

employees. Compiled data for IRS audit.

Lykes Bros. Inc. July

1993 - Dec. 2000

Director of Compensation and Benefits - Human Resources

July 1996-Dec. 2000

Lykes Bros. Inc., Tampa, Florida

Director of Benefits - Human Resources

Retirement Plan Manager - Human Resources

July1993-July 1996

Responsible for all employee benefits, compliance, in-house training for

6000 to 2400 employees. Plan and direct administration of 12 qualified and

non-qualified plans, including collectively bargained plans. Attended union

negotiations. Completed 5500 series and all required reporting/notices.

Direct responsibility for third party audits. Project manager for

converting 3,000 participant 401(k) from monthly valuation to daily.

Developed and implemented non-qualified plan for executive compensation

program. Developed RFP's for health and welfare and retirement plans,

completing analysis and negotiating contract. Produced quarterly and annual

reports for review by the Board of Directors for all benefit programs. Due

diligence team member for both mergers/acquisitions and divestitures.

Participated in Canadian acquisition, developed payroll and benefit

programs. Direct preparation and distribution of written communication and

visual/verbal presentations educating employees on benefit programs.

Developed corporate budget for all benefit programs and implemented ideas

to reduce expenses. Successfully completed defined benefit Plan DOL audit.

DUN & BRADSTREET PENSION SERVICES, Tampa, Florida

1989-1993

Administration Manager

Managed defined benefit and defined contribution department (six staff

members) while carrying a full client caseload. Liaison among staff,

clients, attorneys and actuaries. Completed DB & DC valuations, trust

accounting and annual IRS and DOL reporting requirements. Represented

taxpayers for IRS or DOL audits.

EDUCATION AND PROFESSIONAL ACTIVITIES

Attended University of New Mexico pursuing a Business Major.

Completed 92 hours, while working the equivalent of a full time job.

Course study completed includes: Statistics & Probabilities, Accounting,

Business Law, and Quantitative Methods for Business Applications.

Completed Professional Courses and Seminars in:

Kepner & Tregoe - Project Management

Zenger Miller (Global Achieve) Train the Trainer

IAML certification in Employee Benefit Law

T1 World at Work - Total Rewards

Health, Life and Annuities License

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