Manager Customer Service
Resume:
HARRY M. HOLLACK
Cell: 928-***-****
Scottsdale, AZ 86266
E-mail: ********@***.***
SUMMARY
Engineering minded executive with significant domestic and international
experience including broad operating and P&L responsibilities in leading
semiconductor companies. High achievement and strong leadership skills
combine to deliver excellent results in difficult start-up, growth or
turnaround situations. A unique blend of technical, mentoring and
managerial competence with a strong emphasis on the significant bottom-line
contributions possible from key organizational resources.
PROFESSIONAL EXPERIENCE
HOLLACK & ASSOCIATES, Prescott, AZ
2009-Present
. Provided consulting service to a high-tech start-up including the
review of yield and reliability improvement systems and the operating
infrastructure necessary to achieve manufacturing excellence.
PRIMARION, Torrance, CA
2004-2009
Vice President, Operations and Quality
Hired to rebuild a cost effective Operations and Quality organization for
this digitally controlled voltage regulation fabless semiconductor company.
With minimal staff, changed all subcontractors, achieved a "no wafer
probe" cost profile, documented all procedures and handled all customer
product quality and reliability problems.
. Shipped 100% to customer request date and achieved 1.59 DPPM in the
field.
. Achieved ISO 9001-2000 certification and maintained said
certification.
. Reduced wafer cost by over 15%, assembly cost over 20% and test cost
by 50%.
. Developed and qualified the Power Stage Plastic QFN packages.
. Conducted periodic subcontractor operations reviews worldwide.
RODEL, Phoenix, AZ
2002-2003
Vice President, Semiconductor Integration Engineering
Successfully managed two product development laboratories and the overall
company test wafer budget. Led a Chemical Mechanical Planarization (CMP)
experienced team (ILD, STI, Poly, Cu) that drove the customer input into
the development phase of CMP pads and slurries and gained market share.
. Won the multi-million dollar ST Micro Copper business.
HOLLACK & ASSOCIATES, Evergreen, CO
2000-2001
Principle
. Provided consulting service to a high-tech start-up including the
creation of quality systems and the operating infrastructure necessary
to achieve manufacturing excellence.
FLIPCHIP TECHNOLOGIES, L.L.C., Phoenix, AZ
1996-1999
President
Recruited to create a viable business entity to serve the next generation
packaging requirements for companies in the semiconductor and
microelectronics sectors. Created a world class manufacturing service
company, from idea to operating facility in less than one year. This
included a class 100 clean room facility, staffing, capacity determination,
process flow, equipment procurement and installation, materials, marketing,
sales, technology licensing, technology development and customer service.
. Grew annual revenue from zero to over $14 million in two years.
. Achieved QS9000 certification during the first year, 99.95% cumulative
yield.
. Established critical relationships with top semiconductor customers
worldwide.
HARRY M. HOLLACK______________________________________________________PAGE
2 MOTOROLA, INC., Tempe, AZ
1994-1996
Director, Compound Semiconductor Technologies
Hired to jump-start a languishing III-V semiconductor business and
accelerate its contribution to Motorola's cellular phone business. Rebuilt
the team and improved morale through structured communication and coaching.
. Increased production output over 50% by re-establishing the Gallium
Arsenide process integrity.
. Improved process yields over 20% and product reliability to exceed
customer expectation.
INTEL CORPORATION, Santa Clara, CA and Chandler, AZ
1977-1994
Progressed from assembly/test to wafer fabrication senior management
improving capacity, new product introduction, quality metrics and employee
performance in many start-up and turnaround operations world-wide.
Fab 6 General Manager (1989-1994)
Rejoined Fab 6 and provided the necessary leadership to a 500 employee,
$130M operating budget fab to reposition it as a profitable and highly
efficient one-micron factory. Improved employee morale, safety,
environmental compliance, process yields, product reliability,
productivity, and costs to Intel best. Successfully led the site selection
team for Fab 12, Ocotillo.
Automotive and Military General Manager (1988-1989)
Refocused automotive product and military customer strategies. Result was
a move in profitability from a loss to positive margin and a gain in both
sectors markets.
Logic Component Manufacturing Manager (1986-1988)
Executed an aggressive company strategic production ramp of the 80286 and
80386 products across five factories while improving yields and speed
distributions. Increased annual revenue over $1 billion.
Die Production Manufacturing Manager (1985-1986)
Created Central Die Production Manufacturing and implemented a strategy
using worldwide factory benchmarks, cross-functional teams, and training
that doubled the factory learning rate.
Arizona/Southwest Die Production Manager (1979-1985)
Provided the planning, leadership and management successfully achieving an
on-budget and on-schedule startup and production ramp in three world class
semiconductor wafer fabs: Fab 6 (Chandler), Fab 7 (Albuquerque), Fab 8
(Jerusalem). Created the first comprehensive skills training organization
that contributed significantly to quality in ongoing operations, new
startups and reduction of undesired employee turnover. Eventually expanded
to Intel University.
Assembly Operations Manager (1977-1979)
Proposed, planned and implemented the first Asian Test Operation in
Malaysia (T3). Performance levels at start-up exceeded those of the best
facility in Intel.
EDUCATION
MBA studies (48 hours) at Southern Methodist University & University of
Houston
Bachelor of Science, Electrical Engineering, University of Cincinnati,
Cincinnati, OH
PROFESSIONAL ACTIVITIES AND AWARDS
. Three U.S. Patents: 6,287,893, 6,441,487, and 6,750,135
. Chairman of the Industrial Advisory Council for the University of
Arizona's College of Engineering and Mines
. Past Member, Arizona State Board Vocational/Technology Education
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