Customer Service Data Entry

R obert M. Green

***-** *** *****

Queens Village NY 11429

646-***-**** r g ********@*****.***

Summa ry of Qualifications

Accounts Receivables billing clerk, 5 years experience in the finance dept. Accurate and timely billing from purchase orders and

customized schedules, high volume invoicing, credit memos, expense reimbursement, customer account setup, apply customer

payments, evaluate and resolve billing issues, reconciliation, employee customer service, worked from monthly projections, create

custom billing reports,

Part-time payroll support, Accounts Payables data entry

T echnology skills

P roficient in QuickBooks, Microsoft Word, Excel, PowerPoint, Publisher, Outlook 2003-2007, Freedom Financial Accounting

Software,

Lotus 1-2-3, Adobe Acrobat, Photoshop CS3, Premier Pro, CGI, ISI, MSI, and Aims financial reporting systems, Share Point,

N umeric keypad fast and accurate, typing 30 to 35 wpm

Work Experience H istory

HGA Quest I nc, 490 Oak Street, Garden City NY 11530, merchandising and in store services

Accounts Receivables Billing Clerk April 2006 –

P resent

• Customer account setup for new projects.

• High volume billing from purchase orders or customer direct, 80 t ransactions or more per invoice.

• Daily retrieval of billing project schedules, from Outlook, of services completed and ready to be invoiced.

• Create customer file folder for each new account.

• Online invoice creation for the Home Depot Stores, website Sterling WebForm.

• Reconciliation, analyze and resolve billing issues.

• Process employee expense reimbursement reports

• Employee customer service inquiries for expense report issues

• Assisted with part-time payroll entry

• Data entry of Accounts Payable payments

• Entered and applied customer payments

The Robert Plan Corporation, 999 Stewa rt Avenue, Bethpage NY 11714, p rivate passenger and commercial automobile

i nsurance,

D epa rtment of Finance Accounting Clerk I V September

1999 to Janua ry 2006

• Reconcile daily writ ten premium and commissions by company line of business, by state NY, NJ, VT, CT, CA, by coverage, to

monthly reports, for LAD (Assigned Risk), Private Passenger, Auto Plan Take Out Program, Private Passenger Voluntary

Take out, Voluntary PDO, Private Passenger Voluntary Physical Damage, PAP Clad, Pap, Paip.

• Monthly reporting of earned and unearned premium, company reporting systems, CGI, MSI and Aims.

• Prepared monthly account statements, detailing underwriting and claims results for AIG companies and non AIG,

i nstallment fee, Garage surcharges, reporting from active control total reports, reporting of monthly inception to date,

monthly reporting of outstanding losses, losses paid, salvage and subrogation, Net paid, allocated losses adjustment expense

for AIU, Eagle and Taxi splits.

• Oversaw 25 accounts, created and maintained department binder files, premium reporting from micro fiche.

• Bad debt writ ten offs, Maintain schedule of writ ten off reversals. Company Web Link -

h ttp://investing.businessweek.com/businessweek/research/stocks/private/snapshot.asp?privcap Id=35452

Education and T raining

• Community Associates Technical School, 491 Park Avenue, Brooklyn NY

C ertification in Computerized Bookkeeping/Accounting

• PO HS I nstitute, 252 West 29 th S treet New, New York, L ife Insurance License, registered with Primerica Financial

Services

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