Customer Service Technician

Sean Shannon

**** *** ***** ***

Fort Worth, Tx. 76244

817-***-****

******@*******.***

OBJECTIVE

• Position as a Field Technician that will allow me to utilize both my extensive technical and customer service

experience

BACKGROUND

•Highly organized, detail oriented, and self motivated. Over 6 years technical and customer service experience.

Effective problem solver, team player and proven leader.

EXPERIENCE

Fire Safety Solutions Farmers Branch, Texas

Licensed Fire Alarm Technician, 2004 - 2011

New construction, retro fitting, tenant finish out, installs of Initiating and Audible/Visual devices. Wired, roughed-in,

trimmed, pre-tested every job before acceptance test. Designed, submitted and reviewed all plans back from city,

to ensure completion of project. Have knowledge in Access Control,CCTV,Security and Intercom.

MCS Dallas, Texas

Field Technician, 2003 - 2004

Assisted lead technicians with Fire Alarm, Access Control and CCTV projects.

EDUCATION

•Irving High

•Devry

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