Customer Service Administrative Assistant
Resume:
CORY L. MORBO
*******@*****.***
San Jose, Ca 95126
OBJECTIVE: To obtain an administrative assistant position.
COMPUTER
SKILLS: Proficient with Microsoft Word, PowerPoint, SPSS, and Internet.
Familiar with Excel
and Outlook.
Typing speed: 58 wpm.
EDUCATION: San Jose State University (SJSU)
Bachelor of Arts, Sociology major with a concentration in
criminology
December 2009
EXPERIENCE: Buca di Beppo
Palo Alto, Ca
July 2008 - present
Server/Trainer and Hostess
- Work with guests and use an informal, but intuitive
conversational approach to create an enjoyable dining
experience and an environment where everyone feels
like family.
- Participate as a team player, multi-tasking: re-
stocking plates, silverware, and ice, running food
ensuring prompt delivery, to maintain order and flow of the
restaurant.
- Train new servers thoroughly and efficiently, using the
mission and values of the company, to give over the top
service to each guest that dines at the
restaurant.
- Employee of the month August 2009.
- Hired as a Hostess, duties included making reservations,
answering phones, filing paper work and providing
excellent customer service in an active
atmosphere.
EHC LifeBuilders
San Jose, Ca
Boccardo Reception Center
January 2009 - May 2009
Intern
- Created workshops covering a variety of basic skills for
the clients to attend. Subjects included: how to use
the internet, how to set up a professional email
account, how to use Microsoft Word, and navigating different job search
websites.
- Time management efficiency was necessary because the
workshops were 60 minutes and only two days a week.
- Worked with others and maintained calm, patient and
respectful composure with clients who were disorderly or
unruly.
- Facilitated and created lesson plans, fliers and
PowerPoint presentations to encourage clients to join.
- Assisted with 'Expungement' workshops to help clients
clear past criminal records.
Third Street Community Center
San Jose, Ca
January 2008 - April 2008
Volunteer
- Provided tutor services to children between the ages of
six and eleven who were mostly ESL learners.
- Subjects that were focused on were: basic math, reading,
english/grammar, writing, and science skills.
- Participated in an end of the year science presentation.
Contact this candidate