Resume

Sign in

Manager Office

Location:
New York, New York, 10030, United States
Posted:
March 15, 2011

Contact this candidate
Sponsored by:
TalentDesk
Post Jobs to
Multiple Job Boards &
Get more Candidates
Try it Free!
Start your 30-day
Free Trial

* * * * * S T *** S T R E E T A P T. # * C N E W YO R K, N . Y. 1 0 0 3 0

( 5 8 6 ) 6 0 1 7 18 0 • Y. D E L E O N 8 1 @ YA H O O . C O M

YA R A D E L E O N

QUALIFICATIONS

Administrative support professional offering versatile office management skills. Problem solver, who

readily adapts to change, works independently and exceeds expectations. Able to juggle multiple

priorities and meet tight deadlines without compromising quality. Excellent Interpersonal skills with the

ability to work well with others and improve customer satisfaction.

KEY SKILLS

Office Skills: Front Desk Reception Executive Support File & database management

10 lines phone system Highly Organized Excellent Interpersonal

skills

Training support Spreadsheets/Reports Travel Coordinator

Bilingual Spanish/ English

Computer MS Word Type 60 wpm Windows 98/2000/XP

Skills: MS Excel MS Outlook Corel WordPerfect

WORK OF EXPERIENCE

House Arrest Services, Inc. Eastpointe, MI Monitoring Technician 2005 2011

Monitored the daily operations of a 24 hour monitoring department consisting of over 1,000

offenders through various internet based systems.

Trained new employees on the same shift, ensuring that all procedures are followed accurately,

quickly, and efficiently.

Enrolled court ordered offenders and installed high tech tethers.

Scheduled appointments for clients by phone or upon arrival at the office.

Daily contact with offenders and Court personnel. Review and resolve customer complaints with

flexible and fair solutions for our clients.

Handled various office duties including but not limited to typing, records maintenance, filing,

faxing, and handling a high volume of calls.

Received and processed payments made with cash, money orders, and checks. Also completed

credit card transactions by phone and in person.

Teegrus Management & Agency, Inc. – New York, N.Y Operations Manager 2002 2005

Supervised office activities and daily shipping operations.

Communicated with U.S. & International port agents as well as ship captains for daily operational

needs.

Made purchases and negotiated with ship suppliers for favorable rates.

Arranged travel and logistics, such as booking flights, car rental and hotel accommodations. Also

responsible for arranging meetings and providing needed background information.

Handled office duties such as filing, answering and screening calls, taking dictation, records

maintenance, data entry, word processing, faxing, ordered supplies and mail distribution.

E DUCATION

Educational Opportunity Center – New York, NY

June 2002

General Equivalent Diploma

References available upon request



Contact this candidate