Customer Service Administrative Assistant

Jennifer Beall

**** *. ********* *****

Seven Hills, Ohio 44131

440-***-****

********@*****.***

Objective: Medical Professional looking to utilize my administrative

skills.

Education:

Sanford Brown College Middleburg Heights, Ohio

Medical Billing and Coding Program February 2010-

October 2010

Skills:

. Preparing Form Letters .Conducting Pre-certifications

. Performing Referrals .Medical Terminology

. Anatomy and Physiology .CPT-4 Coding

. Electronic claims Processing .?CD-9 Coding

. Bookkeeping Procedure .Customer Service Skills

. Healthcare Law and Ethics .HCPCS Claims Submissions

. CPT Coding Guidelines .HIPAA Regulations

. HMO/PPO/EPO Insurance Plans .Typing 66 WPM

. Patient education on billing procedures .10-Key 7000+ KPH

Experience:

OBGYN of The Reserve, Bath Ohio

Billing Specialist, October 2010 - Present

Duties: Post patient payments, follow up on past due patient accounts,

answer phones, research payment discrepancies, research and follow up on

past due insurance payments.

CSI Infusions and Network Services, Brecksville Ohio

Internship, September 2010 - October 2010

Duties: Partial Payment letters, Final Payment letters, Denial letters,

Check Maintenance.

HMF Engineering, Brook Park Ohio

Administrative Assistant, April 2007 - September 2009

Duties: A/P, A/R, Customer service, inventory

Burns Financial Centre, Brecksville Ohio

Administrative Assistant, January 2005 - November 2006

Duties: Billing, stock trading, customer service, filing, background checks

Caloh, Inc., Bath Ohio

Director of Operations, July 2002- November 2004

Duties: Inventory, drug testing, filing, set physician appointments, A/P,

A/R

Tele-Trak, Parma Ohio

Transcriptionist, May 1998 - July 2002

Duties: typed V/M messages and sent the messages to customers alpha-numeric

pagers

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