Data Entry Manager

DONNA J. HECKELSBERG

***** ******** ***, *******, ** 92584

951-***-****

*****-*******@*******.***

OBJECTIVE

Seeking an administrative support position where my various skills,

management experience and versatile work background can be utilized to

contribute to the goals and profits of the company.

PROFILE

Detail-oriented. Instrumental in the efforts of acquiring renewed

contracts due to the detailed audits performed on the employee files. Data

entry daily activity of clinical staff for payroll purposes with less than

1% errors.

Effective communicator. Polished telephone, interpersonal, and writing

skills.

Confidentiality. Entrusted with handling confidential data, including

disciplinary proceedings and privileged communications and payroll.

Organizational. Able to organize and balance competing priorities and

tight deadlines on a daily basis with frequent interruptions.

*WORK HISTORY

Office Manager Care Alternatives Hospice of CA

Nov. 2006-Sept. 2010

* New hire orientation, training and familiarize with office

processes

*Maintain personnel files to ensure compliance; licensure, TB, Auto

insurance, etc.

*Prepare patient scheduling for all CHHA's and track visit frequencies

for compliance and review all patient notes for

accuracy

*Purchase office, medical and marketing supplies

*Assist in intake process: taking referral, coordinating with Liaison

or Social Worker EOB

*Created and maintained patient census, staff calendar, on call

calendar, CHHA schedule, birthday calendar, memos, event flyers

*Participate in CHHA interview process and CEU inservices

*Oversee general office operations and duties including forwarding all

bills to corporate

*All payroll data entry and processing

Staffing Supervisor Companion Assisted Care

July2006 -Nov. 2006

*Opened up the Los Angeles market of assisted care which entailed

recruiting, hiring, processing and staffing the appropriate caregivers

to the senior with the need

Office Manager/HR Pacific Coast Hospice (Odyssey)

Feb.2004-April 2006

*Paperwork processing of all new hires, personnel file maintenance

and periodic audits

*Maintain staff compliance i.e.: licensure, medical info via computer

spreadsheets and reports

*Supervise and train Receptionist

*Orient all new hires, familiarize them with office processes and

troubleshoot between staff and Support Center any issues involving

payroll and benefits

*General office duties; filing, typing, purchasing all Hospice forms

and office supplies, reference/background checks and staff meeting

minutes

*Responsible for all data entry of payroll for nursing staff and

screen daily visit records for errors and submit to payroll

*Record and track all Physician orders and fax to Doctor for signing

in a timely manner

*Issue pagers and voicemails to staff and ensure proper training

*Ensure that all required A/P related paperwork is scanned and vendors

are paid properly

Recruitment Coordinator Home Instead Senior Care Oct.

2003-Feb. 2004

*Interview/Screen caregivers and new hire paperwork processing

*Orient all new hires

*Back up daily scheduling activities and proper placement of

caregiver to senior

*Personnel file maintenance, updating and auditing to ensure

compliance

*On call weekend scheduler bi-weekly

**HR/Staffing United Nursing Intl.

Dec.2002-May 2003

** HR/Recruiter KForce Staffing(E.R.S.) March

2000-Oct.2002

Worked 17 years for Jerry Prince, Inc. in the capacity of a Supervisor

of Receiving/Quality Control

for a jewelry vendor. Duties included receiving all incoming jewelry

and assuring good quality.

Responsible for employee training and evaluations along with

merchandise packaging /allocation.

Managed all merchandise inventories in departments and vault.

Data entry for accounts receivable.

EDUCATION

Chula Vista High School Graduate-General education

Southwestern Jr. College-Business and Clerical study

Career Awareness Center-Business and Office Occupations

(Certificates) 6/98-12/98

SKILLS

Typing 65wpm, Data Entry 12,000-13,000kph

Healthcare staffing programs-Microstaffer, Staff Trak

Windows Vista, Microsoft Office, Internet, Outlook, MUMMS

Smartlinx (payroll), Oracle

REFERENCES

*Cheryl Hunhoff Administrator (former) Care Alternatives

760-***-**** Professional/Personal Family Hospice

*Karen Duke Administrator Hope Hospice

661-***-**** Professional/Personal

*Linda Oldoerp Patient Care Coordinator Hospice Care of West

714-***-**** Personal

*Kathy Brandt Administrator Hospice/

Home Health Companion Hospice

951-***-**** Professional/Personal

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