Customer Service Manager

R achel Ortiz

**** *. *********

Chicago, I L

773-***-****

*****.*****@*****.***

OBJECT I VE: To gain a position in customer service to further my career in

t he field and experience working with the general public.

ED UCAT ION: Associate of Applied Science Degree in Culina ry Arts

2009-present

Robert Morris University

Whitney Young Magnet

G raduated 2009

3.6/4.0 GPA

EXPER I ENCE: H alsted Foods Grocery

2008-present

Cashier

*Demonstrate f lexibility to perform assistant manager f unctions

such as closing procedures, preparing deposits, maintaining

bookkeeping, scan coordinator and price changes/adjustments.

*Operating cash registers and oversee a team of three cashiers.

* Promoted to management duties within six months of hiring.

*Displayed a mazing customer service to the general public.

SK I L LS: * In teract easily with public while working well under pressure.

* Self motivated and eager to move up in job status.

* Enjoys working in fast paced environment.

* Proficient in Microsoft Word and Excel.

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