Sales Manager

LYNDA C. STIGGERS

**** ************ ****** + Dallas, TX 75215 + 214-***-**** +

**.********@*********.***

SALES & KEY ACCOUNT MANAGER

** ***** ****** *** ******* sales experience driving revenue, profit and

market share growth

Cold Calling / Prospecting / Consultative Selling New & Existing

Business Development

Key Account Management / Customer Relations Presentations /

Proposals / Sales Closings

Market / Trend / Competitive Analysis Pricing & Contract

Negotiation

New Product Launch / Sales Programs & Promotions Sales Planning &

Forecasting / Quota Attainment

PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS

STEWART ENTERPRISES, INC. LAURAL LAND MEMORIAL PARK

2010 - Present

The second largest provider of funeral and cemetery products and services

in the United States.

Community Service Counselor

Meet with families to prearrange funeral plans, traditional or

personalized, help select merchandise and property that will be needed for

funerals, cremations or memorials. Present presentations and conduct

seminars at churches, civic groups, corporations, hospitals, fraternities,

sororities and other organizations, to education on the importance of

preplanning before a death occur. We meet and exceed our customer's

expectations. Work with vendors to put together marketing material and

sell property and funeral insurance.

EVEREST COLLEGE Dallas, TX

2009 - 2010

A higher learning institute that provide job training in various programs,

healthcare, business, legal and criminal justice.

Attendance Coordinator

. Enter student attendance and personal data from source documents into

SAS computer system.

. Compose correspondence concerning student attendance policy and

violations.

. Use excels spreadsheet and other software application to prepare

reports concerning student records.

. Prepare and mailed program enrollment materials to prospective

students.

. Manage current student accounts records along with new enrollee's

accounts.

. Made more than 100 Call per day to students and text to see why they

are not at school.

. Counsel and advised students about their attendance and why they need

to be at school.

Job Developer/Career Placement Dallas, TX

2009 - 2009

. Track job orders from employers until filled.

. Manage student accounts and keep personal information updated.

. Identify entry-level job openings for students and graduates through

online search engines

websites, phone calls, online, newspapers ads, personal contacts and

written correspondence.

. Assist current students, graduate and alumni in job search efforts by

conducting

Workshops in resume writing, professional development, Interviewing

technique, and personal appearance.

. Research and analyze employment trends at the local and national

level.

. Establish and maintain relationships with potential employers.

. Organize, planned and attend career fairs and other student activities

and events.

. Achieve and maintain individual placement goals of 80% as well as team

goals.

. Visit employers to inform them of the highly trained, skilled and goal

orientated graduates.

NEIMAN MARCUS Dallas, TX

2008 - 2008

A premier luxury retailer offering upscale assortments of apparel, jewelry,

accessories, beauty and home products.

Sales Associate

Provided outstanding customer service to all customers by ensuring quick

and efficient register transactions, and friendly and professional

interactions with all guests that visit the store.

. Called on new and existing customers to keep them abreast with

promotions and sales.

. Opened and closed charge accounts.

. Counted cash register at open and close to balance cash drawer.

. Used excellent personal selling skills and merchandise knowledge to

build sales and reach monthly goals set by management

Page 2

LYNDA C. STIGGERS

2922 Pennsylvania Avenue + Dallas, TX 75215 + 214-***-**** +

**.********@*********.***

DALLAS MORNING NEWS Dallas, TX

2006 - 2007

Is the major daily paper serving Dallas, the trusted source for news,

sports, traffic, weather and more.

Inside Sales Specialist

Cultivated and maintained relationships with businesses, and drove $2.1

million in advertising revenue on an annual basis. Maintained expert

knowledge of products and wide range of needs in a diversified market;

leveraging this knowledge in a consultative selling approach. Quoted and

negotiated advertising pricing.

. Listened to client needs and recommended customized advertising

solutions that met the specific requirements of each business.

. Kept abreast of advertising trends as well as production and content

issues; served as relationship manager to customers to ensure

consistently high level of satisfaction.

. Written and displayed ads in news paper and online.

. B2B meetings with advertising clients to make sure what they pay for

is what they get.

MCKESSON PHARMACEUTICAL Carrollton, TX

1998 - 2005

A world leader in healthcare services with more than $80 billion in annual

sales, McKesson a fortune 16 company is the largest pharmaceutical

distributor in North America today.

Pharmaceutical Sales Representative

2002 - 2005

Sold a portfolio of products for rheumatology, hematology, arthritis and

psoriasis, and oncology to physicians, clinics, hospitals, pharmacists, and

nursing homes; created and executed effective call plans to identify needs,

promote products, distribute product information, and grow new and existing

relationships within assigned accounts and territory.

. Generated $1 million in sales in one week against a weekly quota of

$35,000.

. Increased customer satisfaction in highly concentrated markets from

45% to 85%, and grew contributions 40% above goal; concurrently

delivered 20% sales increase in drugs.

. Consulted with clients on establishment of new contract pricing on a

12-month annual rate plan; delivered $2.1 million in annual sales and

generated an additional $1 million in new business from non-contract

purchases.

. Won the Shining Star Award for outstanding sales and support

performance in 2003.

. Selected by senior management to head the Chargeback Committee; served

as liaison between McKesson employees and management.

Sr. Account Manager

1998

- 2002

. Team lead on several projects, took responsibility/ownership of

account maintenance.

. Researched/analyzed/resolved discrepancies relating to negotiating

contract pricing.

. Reconciled chargeback statements, through spreadsheets and EDI

transmitted Reports.

. Processed bids for new businesses, while creating/maintaining current

client accounts.

. Identify, understand and analyzed product sales applications, new

product opportunities

And innovative new sales ideas.

GREYHOUND LINES, INC. Dallas, TX

1995 - 1998

The largest provider of intercity bus transportation in North America

serving 22 million passengers each year.

Financial Analyst

1997 -

1998

(Prepared Excel financial reports/analyzed accounting reports/collected

debt/ processed invoices)

Senior Tenant Chargeback Specialist

1996 - 1997

(Audited other Terminals nationally/Conducted training/Implemented a New

Position, personally coordinated a strategic business plan that resulted in

collection for more than $1.5 million in outstanding revenue)

Ticket Sales Agent Supervisor

1995 - 1996

(Supervised a team of eight employees/conducted

training/scheduling/research/ monitored calls)

PROFESSIONAL DEVELOPOMENT, ASSOCIATIONS, AND PRESENTATIONS

Several training courses, but not limited to, Diversity, Public Speaking,

And Effective Communications. McMaster's Toastmaster (Certified

ToastMaster) 2001 to Current. A variety of volunteer organizations. North

Texas Lead Association, Fort-Worth, TX 2007 - Current; Martin Luther King

Jr. Neighbors and Friends Group (Treasurer) Dallas, TX 2009 - Current.

EDUCATION

MBA - Strategic Leadership/Management, Amber University - Garland, TX

BS - Business Administration - Paul Quinn College - Dallas, TX

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