Customer Service Medical
Resume:
Destiny James
Bronx, N.Y **459
.
**************@*****.***
OBJECTIVE: To obtain a position in a health care facility where I can utilize my education,
skills and experience
SKILLS AND QUALIFICATIONS:
• EKG, CPR, Vital Signs, and Visual Acuity Examination
• Anatomy, Physiology, and Microbiology
• Aseptic Techniques, Specimen Collection (Finger Puncture, Phlebotomy, and Urinalysis)
• HCPCS, ICD-9, and CT-4 Coding
• Clinical Office Procedures,Medical Office Administration
• Medical Terminology, and Medical Emergencies
• MS Office for Windows 2003/XP; Word, Excel, and PowerPoint
EDUCATION: ASA Institute – the College for Excellence, Manhattan, NY
2008-2010 Associates of Occupational Studies Degree in Medical assisting,
GPA 3.4
Experience Christian Community in Action Bronx, NY
2010-present Customer Service/ Office Support
• Prepare invoices, reports, memos, letters, financial statements and other documents,
using word processing, spreadsheet, database
• Answer phone calls and direct calls or take messages
• Perform general office duties, such as ordering supplies, maintaining records
management database systems, and performing basic bookkeeping work.
• File and retrieve documents, records, and reports.
• Open, sort, and distribute incoming correspondence, including faxes and email.
EXPERIENCE: Dr. Tristan Dacunha, Bronx, NY
06/07-09/10 Medical Assistant / Medical Receptionist (Intern – Trainee)
• Recorded patients' medical history, vital statistics and information such as test results in
medical records.
• Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
• Interviewed patients to obtain medical information and measure their vital signs,
weight, and height.
• Authorized drug refills and provide prescription information to pharmacies.
• Cleaned and sterilize instruments and dispose of contaminated supplies.
• Prepared and administer medications as directed by a physician.
• Showed patients to examination rooms and prepare them for the physician.
• Explained treatment procedures, medications, diets and physicians' instructions to
patients.
• Helped physicians examine and treat patients, handing them instruments and materials
or performing such tasks as giving injections or removing sutures.
• Performed phlebotomy, EKG, Pulmonary functions test, and urinalysis.
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare
them for testing.
Destiny James
920 Prospect Ave. 2b
Bronx, N.Y 10459
.
**************@*****.***
Met and greeted staff, physicians, patients, and visitors determine nature and purpose
•
of visit, and directed or escorted them to specific destinations.
Performed administrative duties: answering phones, scheduling, rescheduling,
•
confirming appointments, filing, faxing, and copying.
CERTIFICATIONS: CPR and HIPAA Certified
REFERENCES: Available Upon Request.
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