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Manager General

Milwaukee, Wisconsin, 53212, United States
March 21, 2011

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E milee Schultz


**** *. ******** ****. *********, WI 53212

Work Experience

August 2010 - M a rch 2011

Area Associate

Manpower – KO H LER Company

Executive assistant to General Manager of KOHLER Adaptive Energy and staff .

Type and distribute letters, memos, and meeting reports (confidential and non-confidential) for the

General Manager of Adaptive Energy.

A nswer telephones for the Adaptive Energy group staff and assist staff with projects, scheduling, and

meeting preparation.

Manage 10 conference rooms (including AV equipment) in office building.

Prepare for new hires in Adaptive Energy by having technology and other necessary equipment

p repared upon arrival.

Prepare integration plan for new hires to become acclimated to Kohler.

Manage and prepare meeting documents, including agendas, presentations, and minutes.

Set t ravel arrangements for General Manager and the rest of staff for national and international

conferences and meetings.

Assist in and maintain all items in need of monthly update such as green vitality index, receipt

approval process, etc.

F ebrua ry 2010 – June 2010

English Teacher

Canadian House Center (Loja, Ecuador)

Teach English to children and adults.

Complete lesson planning, give tests, grade projects and assignments.

Prepare final grade reports.

Teach four classes daily, plus occasional three-hour classes on weekends and university work.

September 2009 – Februa ry 2010

Bilingual Call Center Representative

HSA Bank

Respond to customer inquiries via phone, mail, fax, and email.

P rovide information to potential customers about health savings accounts, brokerage investments,

automated banking access, wire t ransfers, ACH and ODT deposits.

Accept and submit requests for check and debit card orders and re-orders.

December 2005 – August 2009

Shift Leader / Phone I n te rviewer

University of Wisconsin Survey Center

Work with a team to supervise a staff of approximately 80 telephone interviewers.

Complete administrative tasks such as answering phones, distributing materials, sending e-mails,

recording meeting minutes, etc.

Case management using DOS software.

Complete quality control using various software to monitor and score interviewers’ work.

As a telephone interviewer, conduct academic telephone surveys.

Train new interviewers in the process of computer-aided telephone interviewing.


University of Wisconsin – M adison

Bachelor of Art in Spanish

Bachelor of Art in Latin American, Caribbean, and Iberian Studies

Wisconsin English as a Second Language I nstitute

TEFL Certificate

Volunteerism / Service

September 2010 – Ma rch 2011

English Tutor

Sheboygan Literacy Council

J une 2008 – August 2009

English Tutor

Madison L iteracy Network

September 2005 - May 2008

I n te rva rsity Christian Fellowship

University of Wisconsin - Madison

S kills

Advanced Spanish language f luency

Extensive communication and organizational skills

Several years of leadership t raining and experience in school and work settings

Advanced knowledge of Microsoft Office Suite (Word, Powerpoint, Excel) on both Apple and Windows

operating systems

Typing speed: 82 words per minute

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