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Customer Service Home Health

Location:
Meridian, Idaho, 83642, United States
Posted:
March 22, 2011

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Corinne Teigen

**** *. ****** *****

Meridian Idaho, 83642

208 ***-****

abhpvm@r.postjobfree.com

Work Experience

Owner/Administrator/ Rehab Manager/ Admissions/Marketer and Director

of Client Care

Riverview Assisted Living Center IdahoFalls, ID

April 1996-February December 2010-Business was sold

I started Riverview with a dream of offering to seniors a safe environment that looked, felt,

and was home for them. I did all the marketing, was on television, radio, and was referred

by discharge planners, physicians, home health agencies, and word of mouth. I grew to be

one of the very best facilities in Idaho Falls, all private pay. As it progressed to a very busy

8-bed facility, I then started a respite and senior daycare facility.I oversaw day-to-day

administration of the Assisted Living Center. That included but not limited to doing all

admissions, tours, and developed and maintained adult programs to increase their quality of

life. Although this was a smaller facility, my expertise and experience of Occupational

Therapy, Marketing, and Administrator, gives me the ability to fill any size facility.

Helping You Help Them TreasureValley,ID

Geriatric Consultant/Owner, Administrator/Marketer/Customer Service

February 2009- February 2010 (On call)

I worked with Drs. therapist, nursing homes, assisted living centers, hospice companies to

help their families to understand what they can do to increase their quality of life while

having to make life changes. I also help assist with home safety which includes hiring of

certified nursing assistants, pharmacies all medical equipment. I help educate them with

Medicaid and medicare benefits. I assist geriatric and handicapped clientele in all facets of

staying in home as well as relocating into an Assisted Living Center/Retirement Homes or

Nursing Home. I assist families in all areas of life to help increase their knowledge. This

also includes hospice, home health. Assist them with all their concerns and resources to

outside vendors. Handle all customer service problems for them when an issue arises.

Marketer /COTA Contract Worker/Home Health Therapist/ Rehab Manger For 2

SNF California, Treasure Valley, ID, Portland, Oregon

License in Oregon and Idaho

January 1994 to present PRN

I have worked as a COTA since I graduated in 1992. Working towards Masters OTR. I

work with per-diem and contract jobs with various nursing homes, hospitals, home health

agencies in area which I live or travel. Over the years I have ran rehab departments as well

as help implement care plans with OTRs. I attend all rehab meetings,home inspections as

well as developed OT programs. I specialize in dementia and alzheimer’s, orthopedic,

spinal cord, intensive care, acute,transitional living. Efficient in home evaluations, adaptive

equipment, feeding, dysphasia. I have trained aides in the home and worked proficiently

with physical therapist and speech therapists. I also teach at colleges the OTA program and

tutor as needed

Owner/Administrator/Director of Client Care Services/Admissions

Spring Court Resident Care Facility Palm Springs CA

January 1992-1994

Oversaw day-to-day administration of 8 bed assisted living center for senior adults.

Developed and maintained adult program and individual client records. Consulted with

family members and health care professionals in ensure client health and quality of life for

all residents. Recruited and trained all members of staff in all aspects of patient care and

rehabilitation. Conducted patient care assessments and consulted with health professionals

and family members to develop individual rehabilitation programs. Worked exclusively

with hospice and end of life care. I counseled families and worked with nursing on care for

my patients to ensure comfort until the end as well as all hospice care with all patients

2008-Present Kaplans University

Expected Graduation 2011 then masters program in marketing/business

• Presidents list 4.0 for 2 years

• Award from Golden Key International Honor Society

Idaho State University2007 Idaho Falls, ID

• Marketing/PsychologyDegree Classes

Mount St. Mary’s College Los Angeles, CA 09/1990-12/1991

• Certified Occupational Therapy Assistant

• EMT Paramedic Program -

BrighamYoungUniversity Rexburg ID

• Vermont Institute-University of Vermont, Leadership Inclusion Program

Professional Licenses

• COTA License Idaho and Oregon

• Assisted Living Administrator License

• CPR & First Aid Certified

• Medication Certified

• American Occupational Therapy Association

• EMT Certification BYU Idaho Rexburg Idaho

• Administrator License for Assisted Living Centers-State of Idaho

• Vision Perception Classes Completed-Idaho September 1996

AWARDS:

• Mount St. Mary’s Merit Award best internship award

• (CFOT) California Foundation of Occupational Therapy Scholarship Recipient-

• 1991 Competed against all COTA in all Colleges

• Mount St. Mary’s “Most Likely COTA to succeed”-1991

References are available on request.



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