Customer Service Sales

Darcy D. Barnett

**** ***** ***** **.

Atlanta GA. 30324

678-***-**** *******@*****.***

Objective: To obtain a position with opportunity for growth and

advancement.

Education: Georgia Medical Institute 2005-2006

Professional Experience:

The SJ Nicholas Group- 2006-2007

Customer Service

Handled inbound customer inquires

Maintained client database through follow-ups with top clients

Conveyed in a reassuring manner step by step instructions to

resolve customer concerns

Organized scheduling and appointment concerns

Atlanta Journal of Constitution- Atlanta, G.A 2002-2004

Brand Rep.

Contact Customers to resolve their outstanding debt

Organized time lines and deadlines for existing patrons

Help to upgrade customer filing system, also analyzed customer

representative surveys

Handled sales calls and follow ups to pursue and develop new

accounts

Board of Education-Buffalo-N.Y 2000-2002

Teachers Aid

Support for faculty and staff. Also assisted with major projects and

events

Performed daily clerical functions: phones, typing, and filing

Tutored students seeking additional guidance with course work

Organized and chaperoned class trips, educational outings etc.

Skills: Excellent interpersonal skills, above average time management,

excellent written and verbal communication skills, Basic computer skills.

References: Available upon request.

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