Manager Accounts Receivable

Cecil X. Burr

** ***** ****

Piscataway, NJ *****

Home 732-***-****

E-mail: **********@*****.***

Objective

To attain an administration position with a firm seeking a highly

motivated individual. Strong team player, eager to acquire new skills

and contribute to the success of any organization. Extremely optimistic

and self-motivating individual who looks for the best every opportunity

has to offer.

System Skills: Microsoft Outlook, Lotus Notes, Lotus Smartsuites

Applications, Microsoft Word, Microsoft Excel Windows95, Windows 2000,

Xign, Ariba & EDIOPS Electronic Billing Systems, IBM Host Applications

(i.e., CHIS, IMAGE, INVITE). Telenet and Netscape Navigator. Firefox

Mozilla

Employment Summary

Acelero Learning - Asbury Park/North Brunswick, NJ

07/10 - Current

Accounts Receivable & Contracts Specialist

. Collection of Delinquent Payments related to early/after care

programs in association with Head Start Programs

. Reconciliation of Student Accounts, including payment

tracking and attendance

. Worked in Conjunction with NJ Dept of Agriculture as part of

CACFP(Child & Adult Food Program) contract filing to ensure

funding is provided for each Acelero learning location

. Journal Entry Processing and General Ledger monitoring tasks.

. Processed all Check Scanning and Deposits for area of service

(Monmouth County)

IBM Corp. - Cranford /Piscataway NJ

07/98 - 03/10

Accounts Receivable Customer Support Professional: Account Recon

Specialist

. Collection of Delinquent A/R via collection calls, internal

and external conference calls. High Volume Higher Dollar

collections (Aetna 40M Annually, AIG 20 Million Annual)

. Served as point of contact for client inquires and requests

. Application of client payments/credits in order to maintain

the integrity of the A/R File

. Resolved client disputes by working with multiple internal

billing function groups to address concerns and validity of

invoicing and client concerns

. Administration support to IBM Client and project team. Tasks

included providing detailed explanation of client contracts,

billing history, charge rates etc.

. Responsible for maintaining detail account records of client

payment trends, history of delinquency, and history of cash

applications.

. Served as IBM Electronic Billing Focal for Piscataway CSO A/R

Branch. Acknowledged as having expert knowledge in the use of

EDIOPS/Ariba/Xign e-billing tools.

. Assisted A/R Management by maintaining cash/credit

applications which served to satisfy IBM Corporate Audits and

Sarbanes-Oxley guidelines

. Interfaced with the client in order to maintain satisfactory

customer sat ratings. (IBM Cust Sat Requirement % = 93%)

. Scheduled and attended multiple client meetings in order to

champion a hands on approach with my multiple clients as well

as my client teams

ACCOMPLISHMENTS:

. Served as an IBM Diversity Focal whose responsibilities

included developing various on-site diversity activities, as

well as certifying that all mandatory diversity programs were

completed in order to enforce the mantra that "None of Us is

as Strong as All of Us"

. Acknowledged as a potential IBM future leader and

participated in the IBM Leadership Development Program from

2005-2007.

. Recognized by IBM Management with the highest "non-manager"

award in 1999 as well as 2004 (IBM Means Service Award) for

my contributions in maintenance processing as well as

accounts receivable processing

. 16 Time IBM Thank You Award Winner for cross functional

teaming and support.

. Served as an IBM Supplemental employee from 11-96 through 02-

98 which encompassed maintaining all client maintenance

records and transactions

Education

Rutgers University, New Brunswick, NJ - 08/96 - 05/00

BA Degree/Psychology

Major: Psychology (Minor: Criminal Law) GPA (3.2)

Awards:

IBM Means Service Award (2004)

IBM Means Service Award (1999)

IBM Thank You Award Winner (16 Times Acknowledged)

IBM Bravo Award (2002)

IBM Bravo Award (2004)

Contact this candidate