Customer Service Manager

**** ******** ***, ****** *******, CA ***** 916-***-****

*********@*****.***

Jessica Bohrer

Objective To obtain a challenging accounting position utilizing

experience, education, and solid work ethics.

Experience 04/2010 - Black Stallion Orangevale, CA

Present

Bartender

Responsible for the proper operation of the bar, receipts, and inventory

accountability

Display excellent customer service and cash handling skills

Train new bartenders

Balance cash receipts, from cash register and lottery, to prepare daily

deposits

10/2009 - PrO Unlimited Rancho Cordova,

01/2010 CA

Consolidated Billing Specialist

Processed all incoming payments for clients

Recorded payments via direct deposit and live checks

Applied payments and logged information using two separate

databases

Prepared checks for mailing

12/2007 - Roni Deutch Tax Center Fair Oaks, CA

03/2009

Office Manager

Prepared easy, intermediate, and advanced tax returns using

multiple schedules

E-filed all necessary returns and corrected error reports

Administered payroll / Scheduled employees

Followed-up on leads and over-the-phone live transfers

Daily deposits

06/2004 - Kleinfelder, Inc. Sacramento, CA

10/2007

Billing Administrator - CSM Group / KUSA Group

Coordinated/processed billing for national clients

Over 40 national clients processing over 100 invoices per

week

Set-up new projects and maintained active project

information

Managed budgets/increased projects once proper authorization

was received

Communicated and implemented new billing policies with

offices

09/2001 - Harley-Davidson of Sacramento, CA

06/2004 Sacramento, Inc.

Accounting Supervisor

Processed accounts payable and receivable / Prepared daily

deposits

Bi-monthly check runs processing over 75 checks per run

Completed entire payroll process in-house for up to 75

employees

Prepared yearly tax forms

Maintained employee files / Enrolled employees for health

benefits

Education 11/2006 - University of Phoenix Phoenix, AZ

11/2009

BS in Accounting

Online learning environment utilizing individual and team

assignments

07/1999 - 01/2001

Heald College

Rancho Cordova, CA

AAS in Accounting

Certificate of typing proficiency / Certificate of

Achievement: A-203 Income Tax Accounting

Qualificatio

ns Experience with Peachtree, Lightspeed, Oracle, Quicken,

TaxBooks, and TaxWise

Knowledgeable in Microsoft Office (various editions) and

Windows

Typing and 10-key proficient

CTEC Certified

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