Human Resources Manager

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Zoraida (Sory) Janer 724-***-**** *.*****@*******.***

Summary of Qualifications

Over 15 years of domestic and international Human Resources experience including recruitment, administration, employee relations, training, unions, and organizational development.

Proficiencies:

Labor Law Employee Relations

Workers’ Compensation Industrial Labor Relations

EEOC Issues Labor Contract Negotiations

Compensation Mediation/Arbitration

Experience

2003 to 12/2009 PPG Industries, Inc.

Manager, Human Resources Delaware, OH

1. Responsibilities: Generalist with overall day-to-day responsibilities supporting the activities of two facilities. One a unionized (UAW), 3-shift manufacturing operation in Delaware, OH. The other a union-free, manufacturing facility in Kenosha, WI and 13 distribution centers. Fully responsible for the development and implementation of a selection and hiring process to fill over 50 unionized jobs left open as a result of early retirements, new business and open positions. Also responsible for benefit administration, industrial relations to include grievance resolution, mediation, arbitration and contract negotiations and EEOC complaint investigation and administration.

1. Achievements: Successfully added more than 50 new hires into the operation with minimal disruption to day-to-day activities. Handled all aspects of 1 plant and 2 distribution closures with minimal disruption to the operation. Initiated an employee quarterly newsletter. Developed Employee handbook for union-free facility. Working at creating consistency in the interpretation and administration of employee related policies and labor agreement. Community involvement: Leadership Delaware & Hispanic Coalition of Columbus.

Manager, Diversity Pittsburgh, PA 2006-2007

1. Responsibilities: Implementation of Regional Minority Council for 2 U.S. regions. Active member of four key Councils working towards the hiring, retention and advancement of minorities within the organization. Responsible for College and Professional Recruitment of Minorities and women.

2. Instrumental in the decertification of union at key strategic business unit with a better than 60% pro-company vote.

1. Achievements: Created a new hire toolkit which serves as a roadmap to newly hired employees in the development and management of their career. For the last two years have served as primary recruiter in Society Hispanic Professional Engineers (SHPE) conference and University Puerto Rico Career Fair.

Manager, Human Resources Fresno, CA – 2003-2006

1. Responsibilities: Generalist with overall day-to-day responsibilities supporting the activities of two facilities. One a union (Steelworkers), 3-shift manufacturing operation in Fresno, California. The other a non-union, 2-shift manufacturing facility in Salem, Oregon. Full responsibility for: Environmental, Health and Safety, Workers’ Compensation & Benefit administration, industrial relations to include grievance resolution, mediation, arbitration and contract negotiations and EEOC complaint investigation and administration.

1. Achievements: Reduced Workers’ Compensation cost from 1.3M to less than $550K. Successfully negotiation a 3-year Labor Agreement. Established an attendance tracking program which helped reduced Absenteeism rate from 2.8% in 2003 to 1.6% in 2005. Developed, implemented and trained supervisor on FMLA, Discipline, Workers’ Compensation, Sexual Harassment and Incident Investigation. Enhanced Job-Consolidation program to include the Lead-Person concept. Won 5 EEOC complaints between 2003 and 2006. Community Involvement: Turning Point (Women’s Advocate Group).

2000 to 2003 Unilever Best Foods North America Lisle, IL

1. Human Resources Manager

2. Responsibilities: Generalist with overall day-to-day responsibilities supporting the activities of two facilities. One a non-union, 3-shift manufacturing facility with over 600 employees. The other, a corporate environment with a population of over 150 employees. Oversee Safety.

3. Achievements: Successfully investigated and won 4 EEOC Complaints. Responsible for entire workforce conversion at MPi consisting of over 300 employees. Developed, implemented and trained Supervisors on 74 HR policies and procedures. Involved in the recruitment and hiring process of 105 employees in 2001 as a result of restructuring. Developed, implemented and trained Supervisors and Managers on Shutdown Process as a result of Plant Closing. Developed, implemented and trained Supervisors and Managers on New Hire Orientation Process.

1998 to 2000 Specialty Minerals, Inc. Adams, MA

1. Human Resources Manager

2. Responsibilities: Generalist with overall day to day responsibilities supporting the activities of eight satellite production plants and two large manufacturing sites across two divisions.

3. Achievements: Provided day-to-day guidance resulting in the self-directed work team process moving forward in the Northern Region. Assisted with change management activities that resulted in employee alignment with business objectives. Provided objective evaluations of our variable compensation approach that resulted in employees improving production margin by 6%. Safety performance, cost improvement, quality improvements and service to customers all improved as a result of our goal-oriented approach to compensation and team development.

4. 5. 6. 7. 8. 1993 to 1998 Specialty Minerals, Inc. Bethlehem, PA

9. Assistant Human Resources Manager

10. Responsibilities: Generalist with overall responsibilities for 36 satellite plants totaling an estimated 300 employees. Responsibilities included recruitment for international and domestic sites, employee relations, safety, conflict resolution, coaching, counseling, investigations and training. Supervision of 4 HR professionals. International responsibilities included three (3) plants in Mexico, four (4) in Brazil and four (4) in Canada. Domestic responsibilities included the entire Southern Region.

11. Achievements: Improved communication between management and employees. Developed method to communicate the new Human Resources role in the changing management paradigm. Implemented employee development plan for HR professionals. Successfully helped implement Self-Directed Work Team Concept saving the division over three million dollars annually through leveraging of resources.

Education

Work in Masters of Psychology Program - Chestnut Hill College

1. Bachelors in Business Administration - Campbell University

Language Skills

Spanish/English

1.

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