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Medical Assistant Management

Hyattsville, Maryland, 20785, United States
March 24, 2011

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My name is Charlette Wakins and I am currently a Medical Assistant/Phlebotomist, I've worked with

geriatric, bariatrics, pediatric, adolescent, as well as adult patients. I have acquired many skills over the

years and have worked everywhere from private practices to the Pentagon. I am an exquisite mult-tasker

and am very dependable. (I can provide various professional references). I take my job seriously and

absolutely love what I do. I have a little over 9yr as well as my own transportation. I am available for

work Monday-Friday unless otherwise needed. I am very friendly, and love meeting new people. I am

available to start immediately, salary requirements are open for discussion. Please contact me via phone.

Please view the resume provided for consideration.

Thanks so much for your consideration.

Charlette Ciara Watkins

5401 85th ave.

Lanham, Md 20784

Evening Phone: 240-***-****


AVAILABILITY Job Type: Permanent

Work Schedule: Full Time


Washington Hospital Center


Washington, DC

Certified Medical Assistant

Knowledge of medical instruments; assistanting with the folllowing tubal ligations, essures, novasures,

leep's, biopsy's, endometrial biopsy's, insertion and removal of IUD's, colopcopy's, termination of

pregnancy up to 24 weeks(some with fetal abnormalities)Implanon insertion's, depo injections, pap

smears, annual womens exams, pre-ops; post ops; triaging, telephone triaging; pregnancy tests;medical

termination of pregnancy; starting IV's; counseling of prengnancy; ultrasounds; urinalysis; use of the

following EMR systems; centricty; azzyxi; Mysis; invision; medical terminology; coordinating surgical

procedures; developing surigcal passports; insurance verification;, eligibility and benefits; posting;

collection of copays; scanning of documents and entering i correct medical record; setting appointments;

working with 4 physicans alone doing both front and back office duties; all phlebotomy procedures;

Bladder scans, counseling termination patients,Sterile Technique

Police and Fire Clinic


Washington, DC

Patient Care Tech-

Triaged patients, conducted breathelyzers, assisted doctors with various police, military, secret service

and fire department physicals which included vision, pulmonary function, drug testing, lab work,

audiogram, EKG testing, all phlebotomy procedures, vaccinations, as well as vital signs. Calibration of all

medical equipment. Logistics management. Handling emergency situations. Entered demographics in

Medical Management. Upkeeping of the MPD/FD/SS/PP Roster!

Dilorenzo Tricare Health Clinic-Pentagon

11/2007 - 1/2009

Pentagon, Virginia US

Lead Certified Medical Assistant/Phlebotomist

Triaging patients to determine their needs; assisted doctors/nurses with various police pre-placement and

deployment physicals for the active duty soldiers; calibration of all medical equipment; supervision of 6

staff members; workload management; development spread sheets; developing standard operating

procedure forms (Sops); logistics management; medical record management; recombination and initiating

the appropriate measures in emergency situations; infectious control management; wound care; falls

prevention; distribution of medication with the proper authorization; distribution/storage/ordering of all

vaccinations; code management; meeting deadlines; computerized pulmonary function tests; audiograms;

titimus vision testing; medical equipment management; all phlebotomy procedures; familiarization with

CHCS and DEERs computer systems; initiating military restraints; ECG's; police physicals; assessing

patients; deployment physicals; worked with DMHRSI;

The Neurology Center

11/2005 - 10/2007

Bethesda, Maryland US

Certified Medical Assistant

Entered demographics into a computerized system (mega west); checked patients in and out; verified

insurance eligibility; prior authorizations; answered and directed all phone calls professionally; confirmed

appointments; scheduled patients for various tests such as EMG, EEG, CVG, ENG, as well as other

neurological tests; Billing/coding management of all medical records;

Dr. Peter Birk

8/2005 - 6/2007

Silver Spring, Maryland US

Certified Medical Assistant/Phlebotomist

Professionally answered a multi-lined telephone, ran front and back office alone with MD; set up

appointments with specialist; verified insurance; wrote/called in rx's,; management of medical records;

logistics management; ECG's; assisted with physicals; all phlebotomy procedures; spread sheets; all


Medstar Physician Partners

1/2004 - 7/2005

Silver Spring, Maryland US

Certified Medical Assistant/Phlebotomist

Management of medical records; professionally answered all incoming telephone calls; slight billing and

coding; scheduling; logistics management; all phlebotomy procedures; triaging; sterilization of all

medical equipment; assisted with all physicals; monitored glucose levels; patient education;


Gerald Family Care

12/2002 - 12/2004

Gleneden, Maryland US

Certified Medical Assistant/Phlebotomist

Entered demographics in a computerized system, verified insurance eligibility, referrals, wrote/called in

Rx's under MD supervision, management of all medical records, ECG, phlebotomy, vision tests,

irrigations, preparation of specimen slides, suture removal, stress tests, all immunizations, well child



University of Phoneix


Bachelor's Degree - 2/2012

Major: Registered Nurse

GPA: 3.0 out of 4.0

Everest Institute

Silver Spring, Maryland US

Certification - 2/2003

Major: Certified Medical Assistant

GPA: 3.5 out of 4.0

Sanz School

Washington DC, Maryland US

Certification - 1/2004

Major: Medical Office Specialist

GPA: 3.5 out of 4.0

Northwestern High School

Hyattsville, Maryland US

High School Diploma 6/2002

GPA: 3.45 out of 4.0


PGCC Customer Service Seminars 2009

Pentagon Mission Support Seminars 2008

WRAMC Nurse Orientation 2008

PGCC Leadership Seminars 2008

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