GAMALIER STURGIS
**** ******** ***** ****** *******, GA 30127
Mobil: 678-***-****
***************@*****.***
Professional Experience:
Financial & Housing Certified Analyst
CCCS Inc Consumer Credit Counseling
Atlanta, Georgia 2008-2010
. Develop and implement plans to continually improve performance and
provides residential mortgage loan solutions to clients by identifying
and matching the client needs.
. Strong knowledge of federal lending regulations governing and real
estate lending compliance.
. Extensive knowledge of the credit repair process, loan modification
documentation and negotiation.
. Work with lender and non-profit organizations to create a better
financial solution for clients.
. Create a budget plan for client and suggest solution and resources to
problems.
International Territory Manager
SGS Tool Company
Munroe Falls, Ohio 2007-2008
. Implemented new product launches and sales and marketing initiatives
and work with new product development to drive customer and prospect.
. Prepare reports for senior management to provide updates on the
projects and goals progress, risks, results, and successes.
. Provide direction to the team to improve the overall quality of
customer interactions.
. Responsibilities include: Prospecting, Negotiation, Business to
Business Sales, Marketing, Training, distributor approval and
Servicing of SGS products in the Latin America & Caribbean territory.
. Manage and coordinated direction of all product sold and distribution
in Latin America & Caribbean territory.
. Spends time coaching Associates, assisting with escalated issues,
ensuring that all goals are met and exceeded.
. Usage of the team concept in developing Scanlon and ISO 9002 programs.
Community Relationship Manager (Residential Loan Manager)
Key Bank
Cleveland, Ohio 2005-2007
. Strong working knowledge with government sponsored loan products
including FHA, VA, Rural Development and state housing agency
offerings.
. Strong knowledge of compliance with regulatory requirements including,
but not limited to, SAFE Act, HMDA, RESPA, and Regulations B, C, Z.
. Proven track record of qualifying quality residential loans and making
sound credit decisions.
. Develop relationship with borrowers, branches, realtors, builders,
community leaders, business owners, CPA, non-profit organization, and
internal departments.
. Counsel individual borrowers to ensure that they acquire a loan
product appropriate to their individual circumstances.
. Participated with CRA and loans to Low-to-Moderate borrower with
active participation in community events and partnerships with the
Community Development Officer within my region.
. Manage and train 9 branches with 45 employees about all mortgage
products.
Bilingual Business Development Manager
Nova Star Mortgage Company
Independence, Ohio 2004-2005
. Manage a territory of customer and broker approval contract.
. Develop and maintain working relationship with brokers,
correspondents, closing agents and all internal departments.
. Direct a detailed marketing plan to maximize production within a
territory.
. Train brokers to have a complete understanding of all products and
underwriting guidelines.
Financial Specialist Service
FirstStart Bank (Currently US BANK) Fairlawn, Ohio 1999-2002
. Help develop new business through a variety of means including,
personal and professional referrals, telemarketing, direct mail
prospects and other sources that derive from special marketing
campaigns.
. Provide expert service, order management direction, analysis and
underwriting support for car loan and credit cards.
. Competently utilize computer programs software, customer database
management, MS Word, MS Excel.
. Promote bank deposits, loans, fee-based services and the retention of
customers.
. Maintain a well-developed working knowledge of the complete line of
products and services.
Education:
Bachelor of Science in Business Administration/ International Business
(Concentrations in Finance and Marketing.) The University of Akron May 2003
Activities/Affiliations:
. Georgia Hispanic Business Commerce
. Esperanza Inc Board Member
. Toast Masters International member (President of West Side Club 2606)
. Member of the International Business Association Club
. Habitat of Humanity
Personal Attributes/Qualifications:
. Exceptional listener and communicator who effectively conveys
information verbally and in writing.
. Highly analytical thinking with demonstrated talent for identifying,
scrutinizing, improving, and streamlining complex work processes.
. Computer-literate performer with extensive software proficiency
covering wide variety of applications.
. Flexible team player who thrives in environments requiring ability to
effectively prioritize and juggle multiple concurrent projects.
. Goal-driven leader who maintains a productive climate and confidently
motivates, mobilizes, and coaches employees to meet high performance
standards.
. Dependable, responsible contributor committed to excellence and
success.
. Bilingual Spanish Fluent
References:
Available upon request.