Customer Service Administrative Assistant

Lucy masinde

** ******** *********, ** ***** 415-***-****

**********@*****.***

OBJECTIVE

Administrative Assistant/Retail Sales Associate

SUMMARY OF

QUALIFICATIONS

Sales and Customer service skills

. Excellent communication skills with superior customer service

attitude.

. Able to handle cash and credit card transactions.

. Able to set and achieve goals regarding sales and customer

satisfaction.

. A fast learner who is willing to be trained on other areas of the

business.

. Possesses effective verbal, writing and listening skills.

. Organized with excellent attention to details, responsible, reliable,

honest, and trustworthy.

. Self starter who thrives on supporting teams goals for success.

. Enjoy and appreciation the art of putting items together to math.

Skills

. Windows 2003-2007 XP and Macintosh

. Microsoft Word and Microsoft Office, Excel and Outlook, Power Point

. Bilingual - English/Swahili

WORK

HISTORY

Retail shop owner

2009-2010

Shopkeeper, Nairobi, Kenya

Administrative Assistant/copy writer

2005 - 2009

Ministry of Roads, Nairobi, Kenya

Administrative Assistant/receptionist

1996 - 2005

Kilimanjaro Safari club, Nairobi, Kenya

EDUCATION

Lwak girls high School, Nairobi, Kenya;

HS Diploma, Feb 1988 - Nov 1991

kenya christian ind. training institute, Nairobi, kenya Jan

1994 - Dec. 1994

Certificate of Completion

American Red Cross

CPR and First Aid Certification Mar 2011

REFERENCES

Provided upon request

Contact this candidate