Sales Customer Service

SJ

SUZANNE M. JOHNSON

** ***** *** **, ** Michael MN, 55376

PH: 612-***-**** E-mail:

********@***********.***

SALES/MARKETING PROFESSIONAL

Sales Specialist, Communications Expert, Business Relationship

Pro, Executive

High-Profile Senior Sales/Marketing Professional qualified by 20+

years of experience in various

Markets. Recognized as a top level Sales/Marketing self starter.

Detail & Goal orientated individual

with a proven track record of Exceptional Sales Volume, & Closing

Skills.

PROFESSIONAL

EXPERTISE

> Rare, Remarkable, Top Level Sales skills in person as well

as the phone

> Researching and Developing Special Marketing Strategies for the

Company to achieve Rapid Growth

and Increased Profitability for its clients.

> Over 20 years Sales Experience.

> Phenomenal Closing Skills when meeting with clients.

> Meeting with clients & helping them fulfill their particular

need.

> Proficient in Microsoft Applications.

> Expert in Customer Service Relationships

CAREER HISTORY

EMJAY PUBLICATIONS & MARKETING - Elk River, MN

2000-Present

State of the art, strategic company that

aggressively followed market trends and capitalized on them by

offering the best products, service & support to

its clients.

BUSINESS DEVELOPMENT

Directed over Budgets, Sales, Marketing and Business

Development.

> Created new directives for a wide range of clients to create

more Sales and Increase profits.

> Developed the "Referral Marketing Program" geared to reactivate

past clients that generated additional 33%

revenue per month. Developed, implemented, and

refined this market strategy in 30 days for new clients.

> Analyzed and Researched then creatively developed New

Specialized Marketing campaigns for clients

In specialized niches in their respective Markets.

VACATION GALLERIA- Minnetonka, MN

5/1998/2000

TIMESHARE SALES & MARKETING DIRECTOR

> Face to Face, Q&A sessions and explanation of different

levels of ownership. Group Presentations

of the benefits of ownership.

> Closed prospects on different vacation packages.

> Implemented training and supervised telemarketing

department

> Responsible of all direct mail. email and PR campaigns

> Created campaign to reactivate old clients

> Was responsible for and trained staff in an improved

customer service experience.

ESCAPE DIVERSIFIED INVESTMENTS- Spring Lake Park, MN

1/1996-5/1998

A start-up company that specialized & Invested in the

food service industry.

DIRECTOR OF SALES/BUSINESS DEVELOPMENT

Managed all facets of the Sales/Marketing for

the Company.

> Managed a team of 2 direct reports with 15 Employees

> Generated new Business to Business Marketing that lead to

Sales calls. Increased

Business by 35% in one month. 56 % in the first year.

> Other responsibilities included Bookkeeping, Marketing, & New

Business generation, Customer Retention

EDUCATION/PROFESSIONAL AFFILIATIONS

Minnesota School of Business -Online

2009-

Bachelor Degree Program- Business/Sales & Marketing

North Hennepin Community College - Brooklyn Park, MN

1992-1994

> Sales & Marketing

> Communications

> Computers

> Speechwriting, Public Speaking

> President local Networking Group 2000- 2004

> Public Speaking Group

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