Barbara Hale
***** ** ****** ** #*, Fairview, Oregon 97024
Home: 503-***-**** - *******@*****.***
Professional Summary
Experience in communicating with customers and help in resolving problems on their past due accounts and making
arrangements with them. Excellent at multiple tasks and working under pressure.
Core Qualifications
● Typing 50 plus wpm
proficient in word, excel, PowerPoint
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● 10-key help resolve issues that come up
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● computer skills extremely organized
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● phone skills demonstrate ability to interact effectively with
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coworkers and management
● quick learner
Experience
Freight Claims Clerk
February 1991 to June 2009
T&A Supply Inc. – Portland, Oregon
I was responsible for any claims made by our customers or for the company itself on any damages done made by the
freight companies. Answer any calls the customers had regarding their claim or their orders. I was responsible to file the
claims on behalf of the customers or our company for any damage freight that came in. Once the claim was paid by the
freight company I would make sure that the customer's account was credited and saw to it that the customer's material
was replaced with a new order .I was also responsible to keep track of the driver's log sheets.
Bookkeeper
June 1989 to January 1991
Mead Interiors – Astoria, Oregon
Responsible for making the daily deposits on any purchases that came in daily into the store. Posted payments that
came in on customer's account and made calls to customers on past due accounts.
Collector
June 1979 to June 1989
US Bank – Portland, Oregon
Worked in the Student Loan Dept collecting on 30-60 loans that were past due. Made arrangements with customers
to bring their accounts current. Filed any extensions or help offer interest only payments to help the customers.
Also worked in the Visa dept on 30-60 loans that were past due on their credit card. Made arrangements with
customers to bring accounts current. Worked on an automatic dialer. Did any skip tracing if needed on any accounts.
Education
Ashford University 2011 Cleveland High School 1977
Clinton, IA, United States Portland, OR, United States
Accounting Business/Accounting
Associates Degree currently in progress Diploma
Portland Community College 1978
Portland, OR, United States
Accounting
N/A