Robert F. Howley
Mequon, WI 53092
***.******@*********.***
SUMMARY OF QUALIFICATIONS
Professional Credit Manager with seven years’ Accounts Receivable supervisory experience in a business-to-business
environment. Able to quickly identify problematic accounts in order to expedite all collections and to prioritize
workflow, ensuring company and department goals are met. Offer extensive experience communicating with sales
departments regarding decisions and policies as well as strong negotiating and problem solving skills when working with
customers.
EXPERIENCE
Credit Manager, May 2004 – January 2011
Beer Capitol/Miller Brands, Wauwatosa, WI
• Supervised a two-employee credit department that served a company of 400+ employees
• Set credit terms appropriate for 1500+ customers and collected Accounts Receivables according to terms
• Consulted with salespeople and supervisors when accounts were not within terms and determined whether account
should receive product delivery
• Settled payment disputes directly with customers whenever possible
• Maintained current accounts for 38 suppliers
• Produced and analyzed weekly and monthly aging report
Accomplishments:
Limited over-30 day accounts to below 5% and yearly write-offs to below 0.5%
Developed an Excel program to simplify billing to State Fair and summer festivals
Streamlined month-end reports making them more efficient and easier to read
Cashier, October 1998 – May 2004
Miller Brands, Wauwatosa, WI
• Completed monthly reconciliation of corporate checkbook and general ledger
• Reconciled Electronic Fund Transfers with five suppliers each month
• Performed weekly file promotion reimbursement with Miller Brewery
• Reconciled 25-35 drivers cash receipts nightly
Accomplishments:
Developed a computerized company checkbook to simplify reconciliation
Became quickly proficient in Microsoft Excel and Word and other proprietary software
Draft Beer Salesman, May 1992 – October 1998
Miller Brands, Wauwatosa, WI
• Serviced over 150 accounts on a regular basis while acquiring new and competitive draft lines
• Kept accounts receivable current
• Increased sales volume each week while successfully retaining 100% of customer base
EDUCATION
University of Wisconsin-Milwaukee, Milwaukee, WI
Bachelor of Business Administration; Major in Accounting
University of Wisconsin-Madison, Madison, WI
Bachelor of Business Administration; Majors in Marketing and Management