Manager Customer Service

Maureen Betker

***** ********** **. *******, ** *7095

Ph: 281-***-**** Cell: 281-***-**** Email:

*******.******@*****.***

Assistant secretary, Cy Fair ISD Maintenance Houston, TX Aug 2003-present

Office Manager, Sellenriek Grading Co., Inc. Eureka, MO Oct 2000-July 2002

Office Manager, Sparta News-Plaindealer, Sparta, IL Feb 1998-July 2000

Professional Summary

Proficient in standard concepts, practices and procedures within the

business community. Professional experience and judgment utilized in

planning and accomplishing goals.

Professional Profile

Assistant Secretary Cy Fair ISD Maintenance Dept. Personal

Code and process multi-trade purchase orders with Characteristics

accuracy Trustworthy with

Maintain cost spreadsheets for review confidential

Process emergency work orders matters

Dispatch parts driver Effective

Daily back up multi-line phone and radio dispatch communicator

desk Detail oriented

Work with vendors and purchasing staff Able to meet

deadlines

Office Manager -Sellenriek Grading Co. Prefer

Assistant to company President fast-paced work

Bookkeeping duties included accounts receivable, environment

accounts payable, payroll and bank Self-motivated

reconciliations,Federal Deposits, quarterly taxes Multi task

and bank deposits Maintained duplicate calendar for oriented

President Professional

Worked closely with contract customers; provided appearance

effective and efficient customer service. Willing to meet

Processed all incoming and outgoing communication new challenges

Maintained files and received inventory, materials

and supplies.. Specialized

Completed conversion to new accounting program in Skills

November and December of 2001. MS Office

Liaison with CPA Word, Excel

Peachtree and

Office Manager-Sparta News-Plaindealer Computer-ease,

Assistant to Publisher Finance Plus,

Supervised office personnel at Sparta location and Quicken

two satellite offices. accounting

Prepared accounts receivable for 600+ advertisers programs

monthly. Prior experience

Generated daily deposits, weekly traffic and in CPA office

billing reports, end of month A/R reports, and A/P for car

reconciliation and statements. dealership

Converted satellite offices to computerized record Education

keeping in February and March of 2000, including St. Joseph's

personnel training. College-

Responsible for general office duties, collections, Two years

research, customer complaints, and walk-in liberal arts

advertising. Additional

Liaison with home office. college courses

In accounting.

69 hours tax

preparation

instruction

09/09-11/09

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