Manager Case

Location:

Posted:

March 20, 2011

Kim M. Neal

E-MAIL ********@*****.*** cell # 262-***-**** home # 262-***-****

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PROFESSIONAL OBJECTIVE: To enrich the lives of others by securing a position utilizing my unique abilities,

experiences and knowledge in community social services &/or finances.

PROFESSIONAL PROFILE: From 2008-2011, worked for a Managed Care Organization (MCO) as a Member

Accounting Manager, responsible for ten staff in Finance Department. Prior to 2008, worked 20+ years in community

mental health with 10+ years being responsible for representative payee accounts for a County mental health agency.

PROFESSIONAL CAPABILITIES:

Exhibit strong leadership skills.

Excellent time management, organization and multi-tasking aptitudes.

Well-developed written and oral communication competences.

Established working relationships with various levels of government agencies.

Knowledge and experience working with Social Security Administration (SSA); well-informed on SSA

guidelines.

Able to function both in a team environment and independently.

Have completed personal income taxes using Turbo Tax software for years.

Experienced in using CARES and Forward Health portals.

Proficient in Microsoft Office 2003, 2007 and 2010.

PROFESSIONAL ACCOMPLISHMENTS:

• Managed ten staff in Finance-member accounting department.

Oversaw account receivables (AR), representative payee, Medicaid and Medicare billing division

Hired and oriented new staff, conducted staff meetings and completed performance evaluations

Submitted AR balance sheet and Monthly Operating Report (MOR) to CFO and Controller

• From 1992-2008 handled all representative payee accounts and was a case manager for a County agency

Prepared budgets and completed Medicaid reviews, assisted clients in applying for available benefits

including heating assistance, MAPP, QMB/SLMB, SSI-E and Low Income Subsidy for Medicare D.

Developed and maintained relationships with County, State and Federal agencies.

Provided case management to chronically mentally ill adults living in the community.

Prepared detailed assessments, treatment/service plans and case notes.

• Since graduating from college in 1985, have held three professional jobs. I was employed for over 5 years and the

first job, over 16 years at the second and 2+ years at the third.

EMPLOYMENT HISTORY:

Member Accounting Manager Community Care Inc., Milwaukee WI 2008-2011

Resource Specialist/Case manager Washington County MHC, West Bend WI 1997-2008

Community Support Case manager Washington County MHC, West Bend WI 1992-1997

EDUCATION: BA-Psychology Lakeland College Sheboygan WI June 1985

Accounting classes Lakeland College Milwaukee WI

Licensed State of Wisconsin Social Worker

References are available upon request