Manager Administrative Assistant

Paula Harrison Green

**** ******* ** ***********, ** 301-***-**** *******@*****.***

Senior Administrative Assistant

Dedicated and technically skilled business professional with a versatile administrative support skill set developed

through experience as an office manager, secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to

increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Professional Strengths

Detail oriented and possess ability to handle multi task effectively

•

Ability to read and interpret complex oral and written instructions

•

Posses excellent verbal and written communication skills

•

Familiar with office machines like scanners, copy machines, fax machines, postal machine, and multi line

•

phones

Familiar with major operating systems like basic graphic editing programs, word processing and the

•

internet

Posses excellent management and organization skills

•

Ability to type 60 word per minute with 100% accuracy

•

Patience and the ability to perform tasks accurately

•

Ability to prepare, compose and assemble confidential information

•

Experience

2008 to 2010

Young America Works Public Charter School, Washington, DC

Senior Administrative Assistant

• Lead receptionist for the front office Answer and transfer calls in a timely manner directing them to the

appropriate location

• Support the Principal, Dean of Students, Director of Operation, Office Manager, Administration, Teachers

and Student

• Provide customer service for parents, staff, students, social workers, new enrollee’s, and guest

• Maintain calendar for the use of the Administrative Conference Room

• Keep confidential notes and maintain person files on all students grades 9th – 12th

• Keep confidential notes of employee time cards, no shows and leave of absent

• Type general correspondence, memorandums, flyers and reports for the Principal, Staff and Students

• Process incoming and outgoing mail for the school using the postage meter

• Perform various other office duties as assigned

2004 to 2008

King Jefferson Home Health Care, Hyattsville, NY

Administrative Assistant

• Assist Manager/Owner with confidential client files

• Process payroll and scheduling of employees for three homes

• Interview new employees

Paula Harrison Green

1826 Chillum Rd Hyattsville, MD 301-***-**** *******@*****.***

1999 to 2001

Ernst & Young LLP (Interim), Washington, DC

Receptionist/File Clerk

• Answer telephone for entire Firm, directing clients to various internal departments

• Provide excellent customer service, greeting clients with professionalism

• Process files for the Firm, keeping accurate record of confidential client files

• Create and process tax folders for internal clients for their review

1992 to 1999

Catherines, Temple Hills, MD

Assistant/Co Manager

• Assist Manager with recruiting, hiring, training and supervising associates

• Effectively controlled inventory and Company expenses, made daily bank deposits

• Trained new associates using internal Company training programs

• Processed weekly payroll and scheduling of employees

• Fulfilled responsibilities managing store in absence of Store Manager

• Received Company’s highest sales increase in District 115

• Maintained cash wrap, back room and store files in compliance with Company standards

• Assisted and greeted customers

1989 to 1992

Payless Shoe Source, Temple Hills, MD

Assistant Manager

• Effectively set up sales/promotions with minimal supervision

• Managed associates ensuring that sales goals were met in a timely manner

• Processed weekly payroll slips and prepared employee work schedules

• Assisted and greeted customers

Education

2007

Professional Career Development Institute (School of Allied Health),

Medical Billing and Coding/Claims Program

1999

American Computer Utopia, Hyattsville, MD

(Course in Computer Knowledge Essentials)

PC Essentials, DOS Essentials

Windows 98 Essentials,

Microsoft 98: Word, Excel, PowerPoint and Access

1980 1983

George C. Wallace Community College, Selma, AL

Certificate in Business Administration

1977 1980

Selma High School, Selma, AL

Paula Harrison Green

1826 Chillum Rd Hyattsville, MD 301-***-**** *******@*****.***

High School Diploma

Technical Expertise

Software: Microsoft Office 2003 and 2007

(Word, Excel, Access, PowerPoint, Outlook, Adobe)

Platforms: Windows 95/98/ME/2000/XP

Awards Received

Certified License Food Handler (Manager) 2009

Computer Knowledge Essentials Certificate 1999

Received company’s highest sales increase in District 115 1998

Received company’s highest perk goals in District 115 1977

Received company’s highest charge goal in Store #744-****-****

Received company’s highest charge goal in Store #818-****-****

Business Administration Certificate 1983

REFERENCES: Available Upon Request

Contact this candidate