Customer Service High School

Cathy N. Tudisco

***** **** **** ***** ********@*******.***

Litchfield Park, AZ 85340

623-***-****

Objective

To obtain a position in an Office setting, which allows me to utilize my

experience and continue professional growth.

Summary of Qualifications:

. 10 years Computer skills in Microsoft Office / Excel, Power Point,

Macintosh, systems.

. 15 years Experience in Special Education environment

. Excellent customer service and communication skills, enjoy working

with people

. Customer Service experience in Retail and Banking Industry

Work Experience:

La Joya Community High School Avondale, Arizona

Assistant to School Psychologist

. Data entry, filing, tracking teacher input. Working with computerized

phone system.

. Update Individual Educational Program forms with current test results

and eligibility

. Gather information using specialized educational soft ware and

following school protocol

. Prepare and update reports using MS Excel and MS Word

. Working with teachers, administrators, parents and students

. Administering and grading Achievement Tests / BASC-2

. Set meetings via Outlook Calendar

Monroe BOCES-2 / Spencerport Central Schools Spencerport, New York

Teachers Assistant/ maintain and update student records.

Worked with children with multiple disabilities; emotional and

behavioral.

Prepare accurate reports records. Served as substitute teacher in the

teacher's absence,

Chase Lincoln First Bank Rochester, New York

Estate & Financial Planning Department

. Secretary to the Financial Analyst assistant; Maintained employee

(HR) records

. Receptionist/ Clerical support for Estate Officers' secretaries

. Office Supply Clerk; maintain, order and track office supplies,

. Key operator for copier and various office equipment

. Payroll Clerk; Data Entry of employee hours, Ran payroll distributed

statements

Burns Personnel Temporary Services Rochester, New York

. Secretarial / Office / Accounting

Sears Department Store and Sibleys Lindsey and Curr Department Store

Rochester, New York

. Customer Service / Accounts Receivable/ Cash Office

. Manned Customer Order lines

Education:

. Estrella Mountain Community College Avondale, Arizona

American Sign I & II

. Computer Confidence Hennrietta, New York

Microsoft Office / Excel, Access / Power

Point

. Monroe Community College Rochester, New York

Accounting / Computer Science

. Ben Franklin High School Rochester, New York

Community Activities:

Corporate level fundraising, Western N.Y., Duchenne Parent Project

Girl Scout Leader & Secretary of the West Tri-county Girl Scout Division.

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