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Customer Service High School

Pittsburg, California, 94565, United States
March 22, 2011

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Cheryl D. Harmon

**** ***** ***** *****

Pittsburg, California 94565

925-***-**** (cell)

925-***-**** (home)


To obtain a position with the potential for advancement where I can utilize my knowledge

and experience as well as acquire new abilities.

Relevant Skills:

Proficient in Windows Vista, Microsoft Word, Excel and Access

Skilled in using multi line office phones for a busy office

Experienced in creating office correspondence from relayed information

Typing speed is 65 wpm

Vast experience in multi tasking

Employment History:

Alameda County Bar Association (contract assignment)

Membership Assistant 2 2011 – 3 3011

Duties include customer service to members with questions, renewing memberships and

registration for MCLE classes, processing credit card transactions, credit card and check

reconciliations for reporting and deposit, generating various reports and documents for

MCLE training, ordering meals for MCLE classes, research and customer database

membership management. Other duties as assigned.

Jones Lang LaSalle (contract assignment)

Real Estate Clerk 11 2010 – 12 2010

Responsible for scanning, file management, and organization.

Bingham McCutchen LLP (in 2002 McCutchen merged with Bingham Law Firm.

Worked in various positions within the firm from 04 1991 through 11 2008.

Data Quality Specialist 06 2000 – 11 2008 – responsible for managing the entire firm’s

client database system on a program called Interaction 5.1 SP3. Also involved with

extensive testing and special projects for Interaction system. Data entry. Assisted legal

secretaries and attorneys with database related questions, and offered technical and

marketing support as needed, relief reception, and relief services clerk.

Records Clerk 08-199*-**-**** created and maintained filing system for all law firm

case files, relief reception, and relief services clerk.

Services Clerk 04-199*-**-**** – responsible for copying, faxing, mail and making in

house mail deliveries.


Pittsburg Senior High School – Graduated with Honors in 1988


Available on request.

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