Manager Customer Service

B rian Morr issey *** Franklin Street

**************@*********.*** Port Chester, NY 10573

914-***-****

Objective:

To obtain a challenging position utilizing my business, organizational, computer

and customer service skills.

Education:

Mercy College, Dobbs Ferry, NY

Bachelor of Arts, Psychology, Concentration: Abnormal Psych; GPA: 3.8

Iona Preparatory School, New Rochelle, NY

Currently working on Master's, Psychology

Awards:

Dean’s List

Member of Phi Gamma Mu Honor Society

Work Experience:

La Cocina, Pearl River, NY

Owner/ Investor (2005-present)

• Purchasing and Receiving; verifying and posting bills and

payments

• Daily Reconciliation of funds and transactions

• Employee interviews, scheduling, payroll and tax

maintenance

• Evaluation of vendors and products to determine efficiency

and quality

• Development of creative events to promote business and

p rofitability

Underhills Crossing, New York, NY

Catering Manager/Floor Manager (2004 - 2006)

• Internet research of industry trends to develop innovative

p rocedures

• Assisting with vendor and staff interviews

• Orchestrate and organize off-site events

• Structure criteria of Executive Chef

Betwarda Inc., Ardsley, NY

Manager (1996 - 2004)

• Manage and organize day to day tasks for two restaurants

i n lower Westchester

• Log daily invoices

• Reconcile daily transactions; inventory control and ordering

• Implement creative thinking for minimizing daily expenses for

each restaurant unit

• Manage Human Resource Department

• Handle Public Relations

• Liaison between catered events and production manager

Computers:

Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft Outlook.

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