Administrative Assistant Customer Service

MIRA WULANDARI

Cell Ph#: 1-718-***-****

Email address: *********.*@*****.***

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Experience Producer - Editorial Department for Yahoo! Indonesia - Yahoo! South East

Asia Office, Singapore

Temporary / contractor

Responsibilities include:

Programming Using Metro System

* Today's Module Headline news: selecting up to date news from media

partners, editing and programming content to be posted on our front-page.

Editing/ retouching images from many sources (getty images, media

partners') using photoshop and post them using Image Pusher system or

WinScp and Putty software.

Daily production on average 20 news posting per day.

* Carousel Module: selecting several types of news/ Yahoo products such as

Yahoo Answers, Yahoo Meme, entertainment and evergreen news and

programming content to be posted on our front-page. Editing images from

many sources (getty images, media partners', Meme popular posting images)

using photoshop and post them using Image Pusher system or WinScp and

Putty software.

* Daily journal to keep track on all news/ product posted on front-page.

* Weekly report for Editorial Department

* Community - Social Media weekly statistic report for Yahoo products:

Yahoo Indonesia Twitter, Facebook and Meme - using Excel, preparing

graphic/ charts for trending report and also using Photoshop for snapshot

report; in order to show daily performance progress on Yahoo Indonesia

products.

October 2009 - April 2010

Administrative Management Associate - Metropolitan Hospital Center - a

city-owned hospital in Uptown Manhattan, NY.

Responsibilities include:

* Main person (Data Abstractor) in managing Core Measures & ORYX

(Hospital Quality Performance) for the hospital - to be reported to United

States Hospital Quality Assurance in Maryland.

* Preparing internal Board Report, Company's Performance Reports for

Senior Associate Director to be submitted to Executive Director.

* Preparing Clinical Reviewer Managers' achievement monthly reports for

Senior Associate Director.

* Data Entry trainer to new employees.

* Supervising Administrative Staffs in daily assignments.

* Cooperate with Chiefs at Medical Departments.

* Provide National Patient Safety Goals & Executive Summary Reports for

Joint Commission (JCAHO) Prep. Monthly meeting

* Work closely with upper level of management (Managers, Associate & Sr.

Associate Director) in daily activities.

* Work closely with NY Health Central Office and Dept of Health.

October 2003 - May 2007

Marketing Administrative Assistant - MDS Plan Inc., - a custom jewelry

firm in Midtown and Downtown Manhattan, NY.

Responsibilities include:

* Dealing with suppliers and customers (Administrative Assistant to

Account Manager) in wholesale line of business:

- Provide information for customers.

- Maintained Purchase Order.

* Manage merchandise Order/ Reorder List.

* Supervise four sales staffs.

* Inventory management.

* Assist in managing store day to day operations.

May 2002- September 2003

Business Development Associate - Office Equipment Product Specialties -

WizOffice.com Indonesia. Responsibilities include:

* Developed and maintained relations with vendors.

* Product development and management.

* Pricing management.

* Managed/ summarized detailed specification of new items.

* Worked closely with upper management.

* Developed promotional programs through internet sites, trade shows, and

print media in cooperation with marketing specialist.

May 2000 - September 2001

Marketing Coordinator - Datascrip - Business Supplies Supplier Company,

Indonesia.

Responsibilities include:

* Product sourcing/ purchase, development and management.

* Pricing management.

* Developed and maintained relations with International vendors in China &

Australia.

* Worked closely with upper management, under direct supervisory of

Stationery & Office Supplies Division Director

* Developed promotional programs through trade shows, print media in

cooperation with Print Media Designer Specialist Department

* Product specifications & functions training to Customer Service & Sales

Department

May 1999 - April 2000

Education Atma Jaya Catholic University, Jakarta, Indonesia

Bachelor's Degree, Majoring in Marketing Management

GPA 3.19/4.00

Courses * Multimedia Design Course (Photoshop/ Illustrator CS2, 3D Studio Max,

Macromedia Flash, Dreamweaver) at Nanyang Academy of Art (NAFA), Singapore

* Professional Photography (Basic knowledge, lighting,

food-fashion-travel-commercial-journalism photo, retouching-printing, etc)

at Photography Institute, International School, Australia.

* French Course at Inlingua, Singapore

* Mandarin Course at Huajie Language, Singapore

* Computer Course (Windows, Excel, Word) at KSM Computer Training Course,

Jakarta

* English Course (ESL) at Manhattan Language, New York

Additional Computer proficiency:

Skills * Operating system: Mac, Windows 98, 2000, NT, XP

* Office productivity: Mac & Win Word, Excel, PowerPoint, Access

* Internet and email: Firefox, Safari, Internet Explorer, Netscape

Navigator, Mac mail, Microsoft Outlook

* Photo software: Adobe Photoshop, Adobe Lightroom, Adobe Illustrator,

Picasa

* System user: 3MCoreMeasures, QiP, Unity, Misys, Pits 2000, WinScp,

Putty, Kingfisher, Audacity

References Upon Request

Availability to work Immediately

Salary Expected: negotiable

Contact this candidate