Customer Service Medical

Elivia Franklin

**** *********** **.

Indianapolis, IN 46214

317-***-****- cell

********@***.***

OBJECTIVE

To obtain a position in the medical field in which professionalism,

flexibility and teamwork will be beneficial

EDUCATION

Diploma in Medical Assisting

International Business College, Indianapolis, IN

GPA: 3.51 on a 4.0 scale, Director's List

SUMMARY OF QUALIFICATIONS

Clinical Skills: Venipuncture, injections, EKGs, vital signs, obtain and

process lab specimens, charting, exam room preparation, and assisting with

minor office surgery and procedures

Front Office: Medical insurance billing and coding, Medisoft, Microsoft

Word, filing, medical terminology, Practice Partner (EHR)

Other Courses: Pharmacology, Anatomy and Physiology, Professional

Development, and Business Communications

MEDICAL ASSISTING COLLEGE EXTERNSHIP

Externship One: Urology of Indiana, Avon, IN Apr. 2010 -

June 2010

Externship Two: Women's Health Partnership West, Avon, IN 320

hours

Duties: Assisted with cystoscopies, venipuncture, urinalysis, rooming

patients, worked with electronic medical records scheduling patients and

entering patient information and health data, answering multi-line phones,

and prepare exam rooms

EMPLOYMENT HISTORY

McDonald's, Indianapolis, IN December 2007-Present

Title: Crew Duties: Processing orders, completing cash transactions,

assisting in the preparation of food, cleaning the dining and food

preparation areas and addressing and resolved problems successfully

Kmart, Indianapolis, IN April 2007-

November 2007

Title: Cashier, Sales Associate Duties: Responsible for cleaning

designated areas, putting away newly ordered clothing items and accessories

in my designated department, completed cash transactions and provided

excellent customer service

McDonald's, Indianapolis, IN December 2006- April

2007

Title: Crew Duties: Processed orders, completed cash transactions,

assisted in the preparation of food, cleaned the dining and food

preparation areas and addressed and resolved problems successfully

Contact this candidate