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Customer Service Data Entry

Houston, Texas, 77087, United States
March 28, 2011

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Miguel Ponce


**** **** **** * Houston, TX 77017 * Home: 832-***-**** * Cell: 832-***-***** E-mail:


Seeking a position as a Full-time Employee where my acquired training, knowledge, and skills will add to the growth of your



Basic Computer Knowledge: MS Windows, Word, Excel, PowerPoint, Great Communication Skills, Typing Speed-40 WPM, 10-

Key By Touch, Sales, Customer Service-8 Years Experience


Myron Steves Insurance Solutions, Houston, TX

Mailroom Attendant/Data Entry Rep, October 2009-Feburary 2011

• In Charge Of All Mailroom Duties

• Answered All Incoming Calls

• Data Entry: Company’s System

• Distributed All Faxes, Confirmations, Daily Mail, FedEx and UPS Packages

• Maintained and Kept Mailroom Stock Up-To-Date

• Ordered Office Supplies

• Scanned and Checked Insurance Policies

Cactus Music, Houston, TX

Store Manager, June 2004-October 2009

• Identified and Fulfilled Customer’s Needs

• Maximized Personal and Store Performance

• Maintained Department's Records, Inventories and Appearance

• Maintained Store Signage and Displays

• Managed Cash Register

• Light Office Work

• Received Products

Houston Museum of Natural Science, Houston, TX

Box Office Cashier/Customer Service Representative, May 2005-Nov 2007

• Ticket Taker

• Managed Cash Register In Box Office and Parking Lot

• Worked The Information Desk By Answering Calls/Questions


Ingram Hills Christian High School, San Antonio, TX

• General Educational Development Certificate (GED) ‘01

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