Mary A. MacDonald
___________________________________________________
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**** **** ***** *****, ********, CA 95843 Mobile Phone: 916-***-****
Email: abhjzh@r.postjobfree.com
EXPERIENCE
Public Health Institute Sacramento, California
California Department of Public Health December 2010-March 2011
Phone Interviewer (temporary assignment)
Conduct telephone research surveys with the public and input data into computer.
Community Mortgage Stockton, California
Office Manager/Receptionist January 2008 - November 2010
Assisted Realtors and Real Estate attorneys with consultations, managed and organized case load
of 200 files, heavy client and lender contact. Supervised work flow of two Loss Mitigators.
Answered multi-line phone system and directed callers to appropriate personnel.
Placer Title Company Rocklin, California
Receptionist/Policy Typist/Title Assistant April 2004 - September 2007
Supported two Chief Title Officers with administrative responsibilities in relation to properties
and taxes, in addition to researching property issues. Answered multi-line phone system.
JC Penney Roseville, California
Customer Service Associate February 2006 - February 2007
Assisted customers, cashier, credit, and promoting other options to accompany their purchases.
Making sure the sales floor was always clean and organized.
Medical Transcription Rocklin, California
Transcription October 2002 – April 2004
Transcribing/preparation of reports for Forensic Psychologists’, Attorneys’ &
Neuropsychologists’.
McDonough Holland & Allen Sacramento, California
Legal Secretary September 2001 - October 2002
Supported five Corporate Environmental, and Water Law attorneys.
Preparation/revision of legal contracts, scheduled meetings and conferences. Organization and
filing of attorney/client documents.
Wilson Sonsini Goodrich & Rosati Palo Alto, California
Legal Secretary September 1997 - August 2001
Supported three corporate attorneys and one paralegal, all specializing in Real Estate and
Corporate Law. Preparation and assembling prospectuses for IPO’s.
CPI Palo Alto, California
Senior Office Administrator March 1989 - September 1997
Senior Office Administrator for the manager of Transmitter/MPM products and his staff
consisting of eight engineers/program managers. Administrative duties entailed creation/revision
of correspondence/memos/minutes, transcription of proposals, preparing presentations, making
travel arrangements, organization of meetings, maintenance of weekly calendars, organization of
employee personnel files/creation of employee performance appraisals and creation/maintenance
of customer files.
EDUCATION
Foothill College Los Altos, California
Associates Degree, Business
CERTIFICATION
The Paralegal Institute San Francisco, California
Paralegal Certificate
Member of SLSA
KNOWLEDGE & SKILLS
Experience and working knowledge of:
CRM, Word 2010, Word 97, 98, Microsoft Office Suite, Windows XP, Adobe Acrobat,
MacIntosh, Outlook, Excel, PowerPoint, WordPerfect, Time Slips, Carpe Diem, FilePro,
QuickBooks, BillQuick, Abacus, iManage, transcription, Transaction Point, MLS, and
WinForms. 66 WPM
Office equipment includes: typewriter, calculator, copier, scanner, facsimile
machine, postage meter and proficient in handling multi-line phone systems.
Cash handling experience and excellent customer service skills.
Mary MacDonald
Resume – Page 2