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Management Software Technician

Location:
West Bend, WI, 53095
Posted:
May 24, 2011

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Resume:

Name: Patrick J. Cody

Address: **** ********** ******, **** ****, WI 53095

Phone: 262-***-****

E-mail abhgj5@r.postjobfree.com

Summary

. Merger and Acquisitions Jascorp LLC, Arcadia Health Care and Health

Business Systems were all associated to each other through company

Acquisitions.

. Obtained vast amount of skills working with multiple windows operating

systems such as Windows 2003 Server, Windows 2007, Windows XP and

Windows 2000 to name a few.

. Worked with multiple hardware vendors such as HP, Dell, Lexmark, and

Cisco

. Tracked and monitored calls using Heat Help Desk Management software

and Tiger Paw Management Software

. Managed Norton Symantec Ghost project creating multiple desktop images

for two mid-size companies.

. Created Group Policies to control the desktop images and add a secure

password

. Helped migration team that upgraded from 2003 exchange server to 2007

exchange server this included upgrading to 2007 Office Suite.

EDUCATION

Certified Electronics Technician ? HERZING Institute - Wisconsin

School of Electronics

Graduated with 3.2 GPA

CERTIFICATIONS

Comp Tia A+ and Networking ( MCSA 2003 ( MCTS ( Dell Technical

ORGANIZATIONS & AWARDS

Employee of the

Month Genco Pharmaceutical Services

Experience

Health Business Systems, Warminster, PA June 12th 2009 through February

9th 2011

System Administrator

. Administered 250 pharmaceutical Systems throughout the 48 states. My

duties were maintaining and setting up existing and new systems. The

server we maintained is running on a 2003 Terminal Server. The average

system ran anywhere from 1 client to 130 clients. These systems were

mainly in a Hospital Pharmacy or Retail Pharmacy Stores.

. Led the Migration team from working on a Unix Based System to a

Windows based System. I supplied documentation and led the

installation team in setting up new and existing systems.

. My main duties are to keep the new and existing systems up and running

until the rest of the company is cross trained on our RxGENESYS

application.

. I worked with setting up printers, scanners, routers and other

peripherals to interface with the RxGENESYS application.

. My main duty was to be the key resource for all installation and

interface issues

Arcadia Health Care, Indianapolis IN, June, 2008 through June 9th 2009

Network Administrator

. Managed and maintained Cisco AS5505 firewalls for our Thirty Health

Care Facilities I also helped maintained our Antigen Phone system for

these facilities

. Setup and Managed Active Directory and 2003 Exchange Server for our

Southfield, Michigan office.

. Migrated 2003 Exchange Server to 2007 Exchange Server also upgraded to

Microsoft Office 2007

. Upgraded Windows Clients from Windows XP to Windows 7 we used RDP to

connect to our Pharmaceutical Dispensing system

. Upgraded all systems that had a lower version on Internet Explorer to

Internet Explorer Version 8

. Was in charge of changing user passwords and all password policies.

. We maintained HP, Lexmark and Cannon Laser printers that were

networked to Arcadia Health Care print server on the main domain.

. Started up two Mail Order Pharmacy Systems this was from the start to

full operations. I was involved in setting up the patch panel and

working with the local ISP in getting the Router and Firewall setup.

There were 40 clients configured at one facility and 12 clients at out

other facility. My main function was to make sure everything

interfaced and ran properly.

. Developed processes and procedures for disaster recovery and SOX

compliance

. We used Tiger Paw and Heat help desk software to keep track of our

work tickets, sales and inventory.

Genco Pharmaceutical Services, 6101 N, 64th Street Milwaukee, WI 53218

March 2007 through June 2008

Lead Desktop Support

. Managed and maintained our Symantec Ghosting application for client

setup. This consisted of maintaining 10 different images for different

department "example" Accounting, Human Recourses, Shipping, Receiving,

Management Team, I also was in charge of keeping are UPS system up to

date and secure.

. Maintained HP Printers, Scanners, Monitors, Hand Held Scanners, Cisco

Switches on a VPN LAN, I also helped maintained all the CAT 5e Cabling

throughout the warehouse and offices.

. Managed departmental moves on Saturday for expanding purposes. This

included physically moving computers, printer, scanners and moving the

VPN LAN to match their network structure.

Cardinal Health Care, Germantown, WI January 2005 through March 2007

Network Technician

. Helped close down 4 Distributions centers with 200 plus employee per

site. This included working with a team of 4 people where we shut down

the servers, routers firewalls and switches. This also included wiping

out the data on all servers and clients. HIPPA Compliance issue

. Managed IT projects as well as hardware, software, networking, voice

and systems.

. Operated as customer liaison with major vendors, including Microsoft,

Dell, HP, Cisco, and Symantec.

. Maintained Active Director and Exchange Server for the main warehouse

in Germantown

JASCORP LLC, Germantown, WI January 1st 1986 through December 2005

Lead Field Service Technician

. Configured and Installed Jascorp Pharmaceutical Dispensing System.

This was approximately 200 system throughout the Midwest

. Managed in house repair of commercial manufacturer products including

Dell, Lexmark, Oki Data, and Hewlett Packard, Linksys Routers, and

multiple switches and print servers.

. Maintained asset tracking on all our customer based hardware and

internal in house hardware

. Collaborated with Developers and QA on interface issues with the

Jascorp application.

Skills

Software Applications: Microsoft Office (Word ( Outlook ( Visio ( Project

and Server) ( Visual Studio ( Visual Studio (

Symantec products including ghost ( SAP (

Active

Sync ( Checkpoint ( Crystal Reports ( Client

Access (IBM) ( Firefox ( Lotus Notes Client (

Remote Desktop ( Adobe products

Platforms / Operating Systems: Microsoft Workstations (7 ( Vista ( XP (

2000 ( NT) ( Microsoft Server (NT ( 2000 ( 2003

( SQL (2000 ( 2005) ( IIS ( Microsoft Exchange

Server (2003 ( 2007) ( Lotus Notes Server (

Active Directory Domain ( Citrix Server

Hardware: IBM ( HP ( Dell ( Cisco (

Networking / Routing: DHCP ( TCP/IP ( WINS ( DNS ( NAT ( NTP ( VPN (

SMTP ( TFTP ( VPN ( Ethernet ( VLAN ( LAN ( WAN

( T1 ( T3 VoIP ( BGP ( EIGRP ( IGRP ( OSPF (

IS-IS ( RIP (V1 and V2)



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