MICHELLE L. NICK

**** ********* **. *** *** * North Charleston, SC 29406

Home: 843-***-**** Fax: 843-***-****

abhfek@r.postjobfree.com

Administrative Assistant

Profile

Administrative support professional offering versatile office management

skills and proficiency in Microsoft Office programs. Strong planner and

problem solver who readily adapts to change, works independently and

exceeds expectations. Able to juggle multiple priorities and meet tight

deadlines without compromising quality.

Education

Trident Technical College – North Charleston, SC

2010 Medical Assistant Graduate

Winthrop University – Rockhill, SC

Relevant Courses:

MS Office for Professional Staff

Bookkeeping and Finance for Office Administration

Electronic Presentations for Business Professionals

Keyboarding and Document Formatting

Communication Skills for Executive Assistants

Professional Office Procedures

Hanahan High School – Hanahan, SC

Relevant Courses and Activities

MS Office for Professional Staff

Keyboarding and Document Formatting

Teacher Cadet & Honor Diploma Graduate

Key Skills

Office Office Spreadsheets/Reports Front Desk Reception

Skills: Management Event Management Executive Support

Records Calendaring Travel Coordination

Management

Database

Administration

Comput MS Word MS Outlook MS Publisher

er Skills: MS Excel MS Access Adobe Reader

MS PowerPoint MS Project Windows

Adobe Illustrator Microsoft PhotoDraw Internet Explorer

Rebecca Laszlo – Page 1

Outlook QuickBooks Quicken

Experience

Exquisite Printing (Graphic Designer) 01/08 –

North Charleston SC Present

Self Employed Graphic Designer creating projects such as business cards,

letterheads, brochures, website designs, PowerPoint presentations, invitations, etc.

Managed clientele as well as implemented marketing strategies.

Loving & Learning Educational Center (Teacher) 03/09

– 08/09

Charleston SC

Handled children ages 3 months through 5th grade based on individual child and age

needs. Taught lessons based on lesson plans in areas such as letter, numbers, colors,

shapes, mathematics, writing, reading, science and etc based on particular age

requirements. Taught using a variety of tactics such as singing and dancing.

Highlights:

• Consistently commended for ability to redirect students exhibiting behavior

problems by replacing disruptive, unproductive patterns with positive behavior.

StaffMark (Warehouse Worker) 01/08 –

07/08

North Charleston SC

• Temporary Warehouse Worker – Sorted and packed medication for veterans

and prepared packages for shipping.

IQOR (Collections Rep/CSR) 07/07 –

11/07

North Charleston SC

Handled incoming & outbound calls in regards to account questions such as billing,

payments, credits, adjustments, products, services, etc. Made outbound calls in

attempt to collect debt for past due, interrupted, disconnected and collection accounts

with outside collection agencies in order to clear the account or reinstate services.

Also, sold and up sold new products and services to new and prospective clients.

Highlights:

• Steadily ranked with top co workers for high quality scores and sales

percentages.

BellSouth (CSR/Sales Rep) 02/07

Rebecca Laszlo – Page 2

– 07/07

Charleston SC

Answered incoming calls from current and prospective customers. Answered

questions in regards to bills, payments, products and services. After addressing

customer’s initial concerns, attempted to sell or up sell new products and services.

Highlights:

• Consistently ranked top 5% of company for meeting and exceeding monthly

sales objectives.

• Constantly received top bonuses for quality monitoring and sales averages.

Nick’s Auto Sales (Administrative Assistant) 01/06

– 08/06

North Charleston SC

Handled multifaceted clerical tasks (e.g., data entry, filing, records management and

billing) as the assistant to the Owner and the Financial Manager. Coordinated travel

arrangements, maintained database and became a trusted assistant. Also, processed

payments, answered multi lined phones, faxed, copied, and processed repossessions.

Kelly’s Services (Administrative Assistant) 07/05

– 08/06

Mount Pleasant SC

Performed clerical tasks such as answered phones, filing, data entry, calendaring,

emailing, faxing, etc.

PSA (Payment Preparer/Courier) 02/05 –

08/05

North Charleston SC

Collected payments for pathology services from customers, prepared client deposits,

organized and maintained client bank statements, billed clients for pathology services

rendered, and made routine pickups for established clients.

Harris Teeter (Customer Service Clerk/Cashier) 04/02

– 04/04

Mount Pleasant SC

Made sure that each customer was happy upon leaving the store. Operated cash

register to complete customer’s transactions. Assisted management at customer

service desk. Also, worked in other departments such as deli, seafood, floral, stocking,

Rebecca Laszlo – Page 3

etc.

University Place Apartments (Admin Assistant/Leasing Consultant) 08/02

– 01/04

Rockhill SC

Toured the apartment community for any visitors or prospective clients. Prepared

leases for all new clients and managed company’s website. Performed clerical duties

as answering phones, data entry, filing, billing, payment processing, calendaring,

faxing, copying, etc. Managed office on part time basis and recruited any offsite

prospective clients.

Rebecca Laszlo – Page 4

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