Customer Service Administrative Assistant

*** **** ****** **** ( apt *** ( denver co, *****

586-***-**** ( *********@*****.***

Christina R. fox

OBJECTIVE

Exploring career opportunities in an administrative role to utilize

Communications, Customer Service, Operations, Planning and Interpersonal

abilities.

CAREER PROFILE

M.S., Management. B.S., Administration.

Over three years of successful career experience.

Award-winner for outstanding performance.

Demonstrated ability to meet stringent management deadlines and track wide-

ranging activities.

Exceptional verbal and written communication capabilities.

Strong team leadership abilities in directing administrative activities in

a challenging environment.

Knowledgeable in effective and positive customer relations.

Proven coordinator of personnel.

Adept at meeting organizational objectives on a consistent basis.

Deliver measurable contributions to increased productivity and

profitability.

Strong organizational, analysis and management skills.

Proficient in advanced software applications including MS Office Suite,

Banner, ApplyYourself, CampusVue, Ilios, Blackboard, and MOSS.

PROFESSIONAL EXPERIENCE

University of Colorado, Anschutz Medical Campus, Aurora, CO April 2010-

February 2011

Administrative Assistant III

Create and maintain databases using MS Excel.

Prepare agendas and create and maintain minutes for all Clinical Block

Director meetings.

Transcribes data from course syllabi and upload into Ilios and Blackboard

systems for student review.

Administer the credentialing process for all Phase III medical students.

Record curriculum presentations for Integrated Curriculum using Panoptic

Recorder.

Create, prepare, and distribute clinical curriculum and course materials

for Integrated Curriculum.

Curriculum planning with setup, material preparation and distribution, and

event support.

Coordinate meetings and schedule classrooms using the Room & Resource

Request System.

Argosy University, Tampa, FL October 2006-December 2009

Admissions Coordinator

Retained to coordinate with Director and team of 11 Assistant Directors in

achieving University objectives.

Perform and manage comprehensive student enrollment process and provide

post-admission guidance.

Assign daily appointments and control scheduling for 11 Assistant

Directors.

Arrange, administer, and facilitate new student accountability meetings and

admission events.

Perform general administrative duties such as copying, filing, and faxing.

Maintain and update database systems with daily data entry and recording of

accurate information.

Represent Department with daily communication and correspondence to

students, staff, and general public.

Nominee for "Bravo Employee of the Quarter Award" on three occasions.

EDUCATION

Argosy University, Tampa, FL

Master of Science, Management, 2009

Central Michigan University, Mt. Pleasant, MI

Bachelor of Science, Administration, 2006

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