Customer Service Manager

ANGELA JENNINGS

**********************@*****.*** 605/691-****-*** South Street Apt. 2 Waltham, MA 02453

Education Brandeis University, Post Baccalaureate Certificate, Studio Art. Waltham, MA. 2010-2011

South Dakota State University, Bachelor of Science in Art Education. Brookings, SD. 2002-2006

Certification South Dakota Teacher Certificate, K-12 Art Education

Administrative Experience

Head Gallery Guide, Rose Art Museum. Waltham, MA. 2010-Present

Welcomed museum visitors, discussed current exhibitions, answered questions and monitored museum.

Recorded visitor attendance, tracked catalog and book sales, administered electronic aids, and executed

cash transactions.

Performed opening and closing duties including overseeing electronic art pieces, lighting systems, museum

entrances, gallery cleanliness and front desk.

Support Clerk, Kelly Services/Mayo Clinic. Rochester, MN. 2007-2008

Opened and sorted incoming mail, verified patient and insurance payments, scanned and indexed

authorization forms, filed health documents, and entered patient information into Healthquest data system.

Customer Service Receptionist, Daktronics Inc. Brookings, SD. 2006-2007

Directed multi-line phone system, including checking voicemail, making phone transfers, and taking

messages.

Scheduled office meetings, made travel arrangements, prepared documents, ordered office supplies,

faxed invoices and created quotes.

Utilized Microsoft Word, PowerPoint, Excel and Microsoft Outlook Calendar.

Further Experience

Teaching Assistant, Brandeis University/Studio Art. Waltham, MA. 2010-Present

Supported students creatively and technically through course assignments.

Assisted professors in record keeping, grading, class discussions, and the development of assignments.

Organized art materials and maintained studio space.

Au Pair, Hutin Family. Rennes, France. 2009-2010

Looked after and cared for five children, planned activities, taught English, and assisted children with

homework.

Prepared meals and performed housekeeping tasks.

Developed a greater knowledge and understanding of French language and culture.

Art Teacher, Rochester School District 535. Rochester, MN. 2008-2009

Designed and implemented middle school art curriculum. Subjects included drawing, painting,

printmaking, ceramics, elements and principles of art, along with a brief overview of art history.

Created class webpages that displayed assignments, PowerPoints, weekly schedules, student projects,

and various educational links.

Constructed grading system, recorded daily attendance, and held parent teacher conferences.

Shift Manager, Mad Jax’s Deli and Grill. Brookings, SD. 2004-2006

Executed opening and closing duties including food preparation, writing daily specials, and cleaning tasks.

Managed staff and assigned daily responsibilities.

Interacted with customers, placed food orders, performed cash transactions, catered events, and made

deliveries.

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Honors Bertha Schuland Macksm Scholarship, Visual Arts Group Scholarship, Arts Practicum Scholarship

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