Jayme M. Cwalina
Jacksonville, FL 32257
Phone 410-***-****
*********@*****.***
WORK EXPERIENCE:
Atlas Exterminator Company, Inc. Baltimore, MD
**** – December 2010
Office Manager
• Managed front office staff of a commercial and residential pest control enterprise with
monthly accounts receivables in excess of $100,000 a month
• Generated all daily technician schedules
• Generated weekly and monthly service and income reports
• posted all technician service calls
• Responsible for all accounts receivable accounting functions including collections and
data base maintenance
• Responsible for the ordering of supplies necessary for the day to day operations
• Weekly bank deposits
• Petty cash distribution
Saint Joseph’s Medical Center Baltimore, MD
May 2004 – May 2008
Emergency Room Registrar
• Responsible for greeting and registering patients as they enter the emergency department
• Complete thorough patient registration
• Verify insurance eligibility
• Collection of co-payment deposit, if required
• Liaison between physician, patient, and family members
• Preparation of emergency room chart for distribution to outsource billing and medical
records department
Richard J. Montoni, Contractor, Towson, Maryland
1996 – March 2006
Office Manager
• Responsible for maintaining customer and prospect database
• Customer relations liaison
• Responsible for billing, accounts receivable, and accounts payable
• Advertising
• Scheduling appointments for estimation and jobs
Actmedia, Westhampton Beach, L.I.
April 1984 – October 1986
Regional Manager Baltimore, MD/Washington, D.C.
• Operate a regional office for an in-store advertising firm
• Manage eight full time representatives and additional contract labor
• Responsible for hiring, recruiting, scheduling, motivating, and evaluating employees
American Motor Inns, Roanoke, VA
August 1977 – April 1984
Director of Sales, Holiday Inn BWI Airport
• Responsible for sales and coordination of all group events including conventions,
business meetings, social functions, wedding receptions, etc
• Development and implementation of marketing plan for all facets of the hotel
• Directed a constant outside sales effort
• Follow up on past and present corporate business
• Entertain clients
• Organize sales office policies and procedures
• Hire and training of sales office staff
EDUCATION:
Towson University, Towson, Maryland
Bachelor of Science Communication Studies
Community College of Baltimore County, Baltimore, Maryland
Associates of Arts General Studies
References available upon request