Administrative Assistant Customer Service

Kevy Rousseau

Los Angeles, CA *****

Telephone: 213-***-**** Email: *******@*******.***

ADMINISTRATIVE ASSISTANT WITH SUBCONTRACT EXPERIENCE SUMMARY

Provide efficient, professional support to Management Team Leads, and Multi-Discipline

Engineers Work productively in a group-task environment as well as independently Ability to

multi-task and prioritize assignments to meet deadlines Maintain an efficiently-running office

Excellent interpersonal skills, resulting in efficient and concise communications with other

Departments and Staff at all levels DOD Clearance Acquired Attending Dominguez University

with emphasis in “Production & Inventory Control Supply Management”

PROFESSIONAL EXPERIENCE

NORTHROP GRUMMAN AEROSPACE SYSTEMS, Redondo Beach, CA 2004 - Present

Administrative Assistant

Supplied professional support to staff of 55 personnel; Engineers, Technicians, Managers, and sub-

contractors for Advanced Structures and Deployable Systems, Mechanisms, Sensors, and Solar

Array Departments.

• Managed multiple calendars; scheduled meetings; planned events; coordinated complex

travel arrangements, including processing travel requests and setting up accounts for new

travelers; provided meeting and conference planning, ensuring efficiency and smooth

operations.

• Revised and formatted Solar Array test specifications in Word 2007; maintained database in

Excel for departments; and created Power Point 2007 presentations to support research and

technical presentations.

• Coordinated and lead department administrative support activities; utilized strong

communications to interact effectively with all levels of management, staff personnel and

other departments.

• Crafted special projects as requested, including creating organization charts in Visio;

maintained hardware production schedule in Project 2003; processed contracts for Retirees

and Sub-Contractors in Company Proprietary System, the IQ Navigator.

• Received, evaluated and routed incoming calls and correspondence; organized and

maintained electronic, e-Room and hard-copy filing systems, ensuring accuracy and

expediting follow-up.

• Processed expense reports in Company Proprietary system, Concur; ordered supplies in

Company Proprietary system IBuy; Processed check requests and invoices and provided

employee support for the Company’s time keeping system CATS. Set up workstations for

new hires and coordinated with facilities to maintain office bays, furniture, computers and

software, ensuring easy assimilation and immediate productivity.

MERCURY FUELS, Los Angeles, CA 1999 - 2004

Administrative Management

Oversaw communications for corporation; provided research, customer service, reporting and

financial services for Accounting Department.

Kevy Rousseau Page Two

Telephone: 213-***-****

Email: *******@*******.***

TRI STATE PERSONNEL, Torrance, CA

Contracted Administrative Specialist, Auditor and Bookkeeper

For eight months at Boeing Corporation, I served as an Accounting Assistant, reconciling accounts

for major banks and handling Receivables and Payables.

HEIDELBERG INSTRUMENTS, INC., Torrance, CA

Office Manager & Executive Assistant

Screened Presidents and CEO’s incoming calls, managed calendars, arranged both domestic and

international travel and performed other administrative support functions for Company.

EDUCATION/PROFESSIONAL DEVELOPMENT

Cal State Dominguez University: Certificate Program for Production & Inventory Control Supply

Chain Management (Jan 2011 to present)

West Los Angeles College, LA, CA – Business Administration

Certifications: MS Word 2003 Level’s 1, 2, 3, Outlook Overview, & Web master

COMPUTER SKILLS

Microsoft: Outlook 2007, Word 2007, Excel 2007, Power Point 2007, Visio, Project. Other

Programs: Adobe Acrobat Professional and Paint Shop. Specialty Programs (Northrop

Grumman): Matrix, SAP Concur, eRoom, iBuy, Archibus, Travel on the Edge and People Soft.

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