Customer Service High School
Resume:
John A. Duhart II
***** ******** **. . *******, ***** 77084 . 832-***-****
***********@*****.***
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OBJECTIVE
To utilize my technical/academic skills for achieving the target and
delivering my best performance. I would like the opportunity to implement
my innovative ideas, progressive experience, skills and creativity for
accomplishing the projects.
PROFESSIONAL EXPERIENCE
Swank Audio Visuals
Present
Audio Visual Technician
> Experienced in setting up Fast fold screens, Tripod screens, Sony LCD
Projectors, source preview monitors, also podium, table, and (Shure)
wireless Mics.
> Audio expert level of usage and setting up Mackie VLZ-1402 Mixer (14
channel mixer), external sound systems, as well as house sound
systems.
> Knowledgeable and expert level of usage and setting up of lighting
equipment such as Leprecon LD-360 (6 channel Dimmers), Leprecon LP-612
(6-12 channel lighting consoles), LEKO Lighting instruments.
> Work directly with clients
> work with little super vision
> Set up, adjust, and operate audiovisual equipment such as cameras,
film and slide projectors, and recording equipment, for meetings,
events, classes, seminars and video conferences.
> Acquire, catalog, and maintain collections of audiovisual material
such as films, video- and audio-tapes, photographs, and software
programs.
> Extensive knowledge of audiovisual and library techniques and
procedures.
> Set up and break down conference rooms before and after each function.
> Manage the floor with clients to keep their meetings running smoothly.
> General up keep and maintenance of all A and V equipment
Menlo College (Computer Lab) - Atherton, CA 9/2009 to 5/2010
Computer Tech Assistant:
> Proficient in LAN, WAN, and network installation, monitor, and
programming
> Able to repair, install, upgrade, and maintain desktop and notebook
computers as well as printers and scanners
> Extensive knowledge of technology terms and developments
> Exceptional customer service skills, account management and follow up
> Excellent written and verbal communication skills
> Ability to instruct users with computer and presentation skills
> Ability to write engaging technical documents to assist users in
software usage
> Participated in on-site training sessions
> Attended IT forums, conferences, and networking events
> Performed daily updating and maintenance of Lab
> Maintained lab equipment by cleaning disk drives, monitors, keyboards,
and other lab hardware
> Observed lab occupants upon entering and leaving the lab and secured
lab equipment
> Assisted students and faculty in using computer hardware and software
> Performed reports and statistics (with provided instructions) on
program usage
> Kept track of students' work and assignments for faculty
> Assisted in following proper procedures, answered questions, and
attempted to resolve repetitive problems
> Conducted presentations on various software packages and applications
> Created lab packets and templates
Menlo College (Bookstore) - Atherton, CA
9/2008 to 1/2009
Inventory Auditor
> Excellent ability to lead and train staff and students.
> Strong knowledge of cash management principles and/or procedures
> Strong ability to effectively present information in one-on-one and
small group situations to customers, clients, students and other
employees of the organization.
> Knowledge of bookkeeping and accounting principles and practices.
> Resolve customer complaints and provided information on procedures.
> Bagged, boxed, wrapped, or gift-wrap merchandise, and prepared
packages for shipment.
> Computed and recorded totals of transactions.
> Counted money in cash drawers at the beginning/ending of shifts to
ensure cash count amounts were correct
> Maintained and identified prices of goods, and tabulated bills, cash
registers, and optical price scanners
> Processed merchandise returns and exchanges.
> Received payment by cash, check, credit cards, vouchers, and automatic
debits.
> Kept periodic balance sheets of amounts and numbers of transactions.
> Posted charges against student's account
TECHNICAL SKILLS
> Microsoft Word
> Microsoft Power point
> Microsoft Excel
> Adobe 9.0 Professional
> Pro Tools
> Windows Movie Maker
> Final Cut Pro
> Dreamweaver
> Quark Xpress
> InDesign
> Video Production
> Video Editing
> Newspaper Writing
> Advertising
> Journalism
> Web Designing
> Product Marketing
> Radio Management
> Adobe Photoshop
> Adobe Illustrator
> HTML
> SQL Server
> Digital 35 mm, video photography
> Associated Press style, proofreading, editing text from multiple
contributors into coherent whole
> Macintosh Computers
> ability to type 30 words per minute
EDUCATION
Langham Creek High School (Houston, TX): Graduated 2006 -
Business/Accounting
Menlo College (Atherton, CA): Bachelor of Arts Degree (Mass Communication)
GPA: 3.721
PROFESSIONAL REFERENCES
Tim Ghormley
Director of Martial Arts
Mary Robbins
Business Director
Klause Trilik
IT Director
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