Customer Service Manager

***** ****** **** ***** *****, Cell# 951-***-****,

Canyon Lake, Ca. 92587 E-mail:

**********@*****.***

Joseph M. Bertine

Objective To be proficient in all that I do!

Experience 2002 - Present AlliedBarton Security Services Southern reg, Ca.

Security officer/shift leader/post commander/Operations Manager.

• Helped protect client property and control access into private communities.

• Responsible for scheduling.

• Payroll / client billing

• Managed approx. 300 employees all through southern California.

Disciplinary action –(Hiring/Firing)

•

• Monthly reports

• Medical response: AED / first aid

• Maintained all equipment.

• Saved the company millions by making adjustments in staff, equipment and

proper management.

• Customer services

• Broken company records

• Received regional awards for services

• One on one client interaction nation wide.

• Saved many accounts from cancellation.

• Responsible for millions of dollars in client revenue.

• Training employees

• Emergency preparedness committees

• Public speaking and company representative

• Performance Evaluations

2003-2003

Kinko’s, Corona, Ca.

• Customer service

• Copy machine repair

• Toner replacement

• Laminating

• Retail

• Digital restorations

• Large printouts

• Type setting

1994 -2002

Advanced Auto Body, Temecula, Ca.

• Auto Refinishing Tech.

• Detailer

• Parts Manager

• Frame machine Tech.

• Open and closure

• Customer service

• Shop condition manager

• Painter assistant

• Minor mechanical repair

Education 1994–1997 Temescal Canyon High School, Lake Elsinore, Ca.

• Graduated with diploma.

• I-CARR certified

• ASE Certified

• MSO-(Master Security Officer) certified

• Many management classes,

• Sexual harassment

Interests Music, people, the Ocean….just to enjoy life to the fullest.

Contact this candidate